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Carlton Hotel Miami Beach

This is a 2 star hotel in Miami Beach
1433 Collins Avenue, Miami Beach, FL, U.S.A.
Photo 1 - Carlton Hotel Miami Beach
4-min. walk from the beach, but guests concerned about the condition of the rooms
  • Free Wi-Fi
  • Many guests found the location convenient for exploring the South Beach area on foot
  • Several guests found the room rates reasonable
  • A few reviewers said that the beds were comfortable
  • Many guests said that the rooms were dated and in need of updates
  • Several guests complained about noise disturbances from inside and outside the hotel
  • Several reviewers complained about inconsistent customer service
  • Many reviewers said that the rooms did not meet their cleanliness expectations
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Editor's Analysis

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Updated on Jan 17, 2014
This property is situated on a major thoroughfare in Miami Beach and is within a 4-minute walk of the beach. Situated within the South Beach District, this hotel is well suited for guests who are looking to access area attractions on foot. The Miami Beach Convention Center, New World Symphony, the Bass Museum of Art and the Lincoln Road Mall are all within a 15-minute walk.

This hotel is smoke free and all rooms include free Wi-Fi, free local calls, a flat screen TV, a coffeemaker, blackout curtains, bathrobes, an iron and ironing board, a hair dryer and a safe. Wheelchair-accessible rooms are not available.

Parking is available on site for $25 per night and pets are not permitted.

The on-site Cafe serves breakfast only, while the Lobby Lounge serves alcoholic beverages.

Other on-site amenities include an outdoor pool, direct beach access and beach towels, a 24-hour front desk, free boarding pass printing and meeting space.

The Wolfsonian-FIU, which is an art deco and fine arts showcase, is 10 minutes away on foot, while the Holocaust Memorial is a 4-minute drive away. Downtown Miami, which includes the AmericanAirlines Arena and Marlins Park, is 15 to 20 minutes away by car, while Sunlife Stadium is a 25-minute drive away.

Port of Miami is about 15 to 20 minutes away by car, while the Miami International Airport (MIA) is about a 20- to 40-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on January 15, 2014: Smoking and accessible rooms, pet policy.
The Good
Among the reviews used for this analysis, many guests seemed disappointed with their stay at this hotel. However, many guests agreed that the location was convenient for walking to the beach, attractions and restaurants.

Several reviewers thought that the room rates were reasonable.

A few guests said that the beds were comfortable. A couple of other reviewers said that their rooms were clean and comfortable, while the staff were complimented by a couple of guests. However, there were concerns about the service and condition of the rooms (see below for more details).

The Bad
Many guests expressed concerns about the condition of their rooms, among the reviews sourced for this editorial. The rooms were often described as dated and in need of renovations. Some guests described worn carpeting and old and stained bathroom fixtures, while one reviewer noted "cracks in the walls, rust in the bathtub". 

Many reviewers agreed that the rooms did not meet their cleanliness expectations and one guest thought, "there is an astounding lack of attention to detail and the obvious here."

Several guests complained about noise disturbances from traffic, neighbouring rooms and doors slamming in the halls.

Some reviewers noticed inconsistent customer service. Several guests found some staff members to be unfriendly and unhelpful, while one reviewer described, "unprepared staff that border on rudeness". gave this hotel an average score of 2.8 out of 5, with 59% of 521 guests recommending the property. ranked this hotel #168 out of 196 hotels in Miami Beach, with an average score of 2.5 out of 5, from 11 reviews.

The author called the hotel on January 15, 2014 to verify some information.

Guest Reviews

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0.00 USD - 0.00 USD Carlton Hotel Miami Beach
Out of 187 hotels
Guest Rating Explained
Rating: 5.0 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: No
Popularity Ranking Explained

Rating: #43 out of 187 hotels in Miami Beach ranked by guests.
Guest Recommendations
Juan from Osteen, FL US rated Carlton Hotel Miami Beach 2 out of 10 on July 25, 2005
"The night front desk clerk said he would place a wake up call and did not. The daytime front desk clerk was friendly as was the maid service."
Shayna from Tampa, FL US rated Carlton Hotel Miami Beach 4 out of 10 on July 17, 2005
"The hotel had no record of our reservation, and the staff was rude and not helpful at all!!"
Lawrence from Sanford, FL US rated Carlton Hotel Miami Beach 2 out of 10 on July 17, 2005
"Had no reservation even efter online booking and conformation by phone. Motel 8 has more class than this place!!"
John from Sanford, FL US rated Carlton Hotel Miami Beach 2 out of 10 on July 17, 2005
Jonathan from St Albans, NY US rated Carlton Hotel Miami Beach 4 out of 10 on March 21, 2005
"Its o.k. is one block from ocean drive. Good for the money i paid."
Verified Guest from Guatemala City, GT rated Carlton Hotel Miami Beach 7 out of 10 on May 21, 2004


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Carlton Hotel Miami Beach

  • Fitness Room/Gym
  • Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • CD Player
  • Laundry service
  • Boating
  • Jet-Ski
  • Nightclubs
  • Water Activities
  • Photocopier
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Flamingo / Lummus
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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