The Hotel InterContinental Miami is a non-smoking property located in downtown Miami, a 20-minute drive from Miami International Airport (MIA) and a 30-minute drive from Fort Lauderdale International Airport (FLL).
All rooms have work desks, cable TV, coffeemaker, mini bars, hair dyers, ironing boards and irons, direct-dial telephones and 24-hour room service. Executive rooms and suites receive access to the Intercontinental Club Lounge on the 29th floor, where they can partake in complimentary drinks and snacks, turn-down service and fax service.
Hotel features include a multilingual staff, on-site car rental, fitness center, outdoor swimming pool, spa, business center, meeting rooms, FedEx services and beach access. For dining, there is an on-site restaurant Toro Toro, Blue Water, a poolside dining venue, Ole, an establishment that only serves breakfast, and the Intercontinental Club Lounge (accessible to certain guests, as noted above).
Parking is $39 per night for guests. Wi-Fi usage is $11.95 per day. Other fees may apply, so contact the hotel directly for a full listing.
Local points of interest include Bayfront Park, which is across the street, and South Beach, which is a 15-minute drive away. Miami Design District is a 10-minute drive away, American Airlines Arena is a 2-minute drive or a 15-minute walk away, and Miami Convention Center is a 5-minute drive or an 8-minute walk away.
This hotel is ADA compliant. This hotel does not accept
pets. (All distance and travel time estimates: Google Maps)
Many guests appreciated this property's location. They found the proximity to the American Airlines Arena, the Bayfront Marketplace and South Beach very convenient. They also liked the variety of restaurants in the area.
The cleanliness and comfort of the guest rooms were mentioned by numerous customers. They described the rooms as spacious and airy. Some commented on the beautiful waterfront views.
The staff were found to be friendly and extremely eager to please by most reviewers.
Travelers making connections to Caribbean cruises departing from Fort Lauderdale enjoyed overnight stays at this hotel. Most experienced a good night's sleep in preparation for the next leg of their trip.
A few guests commented that they were not allowed to check in early and that their rooms were not completely clean when they arrived.
Some guests took issue with the condition of the bathrooms, including low water pressure in showers and leaky fixtures.
Many visitors found the charges for amenities to be unreasonable. Inconsistent Wi-Fi charges, $35 for valet parking ($9 as of Jan. 1, 2014, as noted above) and fees for the fitness center were just some mentioned. They also felt there were too many opportunities that called for tipping more than one person for a service that could have been performed by a single individual.
Quite a few reviewers would have preferred refrigerators in the guest rooms instead of the mini-bar.