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Hotel InterContinental Miami

This is a 4 star hotel in Miami
100 Chopin Plaza, Miami, FL, U.S.A.
Photo 1 - Hotel InterContinental Miami
Good location near airports, cruise ship ports and amenities, but added fees
  • Good location close to many attractions
  • Most guests appreciated the decor of their guestrooms as well as the views outside
  • Many guests were pleased with the staff.
  • Many guests going on cruises found this hotel's location convenient
  • Many guests were unhappy with fees for amenities
  • Some guests had issues with the bathrooms in their accommodations
  • A few guests had issues with check-in
  • A few guests had complaints about their in-room amenities
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Editor's Analysis

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Updated on Jan 31, 2014
The Hotel InterContinental Miami is a non-smoking property located in downtown Miami, a 20-minute drive from Miami International Airport (MIA) and a 30-minute drive from Fort Lauderdale International Airport (FLL).

All rooms have work desks, cable TV, coffeemaker, mini bars, hair dyers, ironing boards and irons, direct-dial telephones and 24-hour room service. Executive rooms and suites receive access to the Intercontinental Club Lounge on the 29th floor, where they can partake in complimentary drinks and snacks, turn-down service and fax service.

Hotel features include a multilingual staff, on-site car rental, fitness center, outdoor swimming pool, spa, business center, meeting rooms, FedEx services and beach access. For dining, there is an on-site restaurant Toro Toro, Blue Water, a poolside dining venue, Ole, an establishment that only serves breakfast, and the Intercontinental Club Lounge (accessible to certain guests, as noted above). 

Parking is $39 per night for guests. Wi-Fi usage is $11.95 per day. Other fees may apply, so contact the hotel directly for a full listing.

Local points of interest include Bayfront Park, which is across the street, and South Beach, which is a 15-minute drive away. Miami Design District is a 10-minute drive away, American Airlines Arena is a 2-minute drive or a 15-minute walk away, and Miami Convention Center is a 5-minute drive or an 8-minute walk away.

This hotel is ADA compliant. This hotel does not accept
 pets. (All distance and travel time estimates: Google Maps)
The Good
Many guests appreciated this property's location. They found the proximity to the American Airlines Arena, the Bayfront Marketplace and South Beach very convenient. They also liked the variety of restaurants in the area.
The cleanliness and comfort of the guest rooms were mentioned by numerous customers. They described the rooms as spacious and airy. Some commented on the beautiful waterfront views.

The staff were found to be friendly and extremely eager to please by most reviewers.   

Travelers making connections to Caribbean cruises departing from Fort Lauderdale enjoyed overnight stays at this hotel. Most experienced a good night's sleep in preparation for the next leg of their trip. 

The Bad
A few guests commented that they were not allowed to check in early and that their rooms were not completely clean when they arrived.

Some guests took issue with the condition of the bathrooms, including low water pressure in showers and leaky fixtures.

Many visitors found the charges for amenities to be unreasonable. Inconsistent Wi-Fi charges, $35 for valet parking ($9 as of Jan. 1, 2014, as noted above) and fees for the fitness center were just some mentioned. They also felt there were too many opportunities that called for tipping more than one person for a service that could have been performed by a single individual.

Quite a few reviewers would have preferred refrigerators in the guest rooms instead of the mini-bar. guest reviews gave this hotel 4.5 out of 5 based on 1,810 reviews and ranked #6 out of 131 hotels in the area. guest reviews gave this hotel 4.3 out of 5 based on 348 reviews.

Guest Reviews

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152.86 USD - 0.00 USD Hotel InterContinental Miami
Out of 131 hotels
Guest Rating Explained
Rating: 7.5 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #7 out of 131 hotels in Miami ranked by guests.
Guest Recommendations
Michael from Coatesville, PA US rated Hotel InterContinental Miami 9 out of 10 on November 24, 2012


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Hotel InterContinental Miami

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Executive Floor
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Cell phone/mobile rental
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

User Contributed Info

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A MODERN SENSATION ON BISCAYNE BAY   A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables * Only 7.5 miles from Miami International Airport (MIA) * Just 25 miles from Fort Lauderdale International Airport (FLL) Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 66,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and spa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay

Accessibility Options Handicapped Parking | Wheelchair Accessible
Category Accommodation and Food Services
Fax +1-305-5770384
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Child Care Services | Shoe Shine Service | Gift Shop / News Stand | Currency Exchange | Wedding Services | Fitness Room | Laundry Service | Dry Cleaning Service | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Neighbourhood Miami
Number of Floors 34
Number of Rooms 641
Parking Paid | Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Postal Code 33131
Public Access Open to the General Public
Telephone +1-305-5771000
WiFi Paid

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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