OverviewThis Quality Inn, formally a Hampton Inn, is situated among other hotels, shopping and restaurants. With convenient access to Highway 295 (a 2-minute drive away), this property is well suited for guests who are looking to explore the area by car.
Both smoking and non-smoking accommodations are available. All 121 rooms include free Wi-Fi, a TV with pay-per-view movies, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a desk and a sofabed. Rooms are furnished with one double bed, two double beds or one king bed.
Free parking is available on site and pets are permitted for an additional fee of $10 per night, to a maximum of two pets per room. ADA-accessible rooms are also available.
A free breakfast is served daily from 6 am to 9 am. This property has an on-site coffee bar, but no on-site restaurant.
Other on-site amenities include a seasonal outdoor pool, a fitness centre, guest copy and fax services and guest laundry facilities.
The Argyle Village Shopping Center is an 8-minute walk away, while Orange Park Mall is 3 minutes away by car. The downtown are of Jacksonville, which features the Prime Osborn Convention Center, Cummers Museum of Art and Gardens and The Gator Bowl, is about a 20-minute drive away. The Jacksonville Fairgrounds are about 25 minutes away by car, while the Museum of Science and History is about a 23-minute drive away.
Jacksonville Beach is 35 to 40 minutes away by car, while the Jacksonville International Airport (JAX) is about a 30- to 35-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on May 17, 2013: Free breakfast hours: 6 am to 9 am daily.
The GoodMany guests enjoyed their stays at this property, among the reviews used for this analysis, and several aspects of the hotel were complimented by reviewers.
Many guests described their rooms as clean, well appointed and generally comfortable. A couple of reviewers found their rooms to be quiet
The staff were frequently complimented for their friendly service and one guest characterized the customer service as outstanding. However, a few other guests were not impressed with the service they received (see below).
Many guests found the location convenient for accessing restaurants, supermarkets and shopping.
Several reviewers praised the food at the free breakfast and one guest said that the breakfast selection was
above average.
Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
The Bad
There were few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, while some guests thought that the staff were friendly, a few reviewers thought that the service could have been better. One guest thought that the staff were somewhat inattentive, while another reviewer said that an on-duty manager did not show respect to guests.
There were several other complaints found for this property, however these complaints seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 100% of 21 guests recommending the property.
TripAdvisor.ca ranked this hotel #69 out of 132 hotels in Jacksonville, with an average score of 3.5 out of 5, from 48 reviews.
The author called the hotel on Ma 17, 2013 to verify some information.
