OverviewLocated in Washington's downtown and about an 8-minute walk from
McPherson Square Metro Station, the Washington Plaza is geared towards business and leisure travellers who require a centrally located hotel with on-site dining, free Wi-Fi and easy access to public transit.
This hotel has 340 air-conditioned guest rooms and suites, each offering free Wi-Fi, a coffeemaker, a mini-fridge, free bottled water, an in-room safe, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a dining room, a living room and a kitchen are also available, as are wheelchair-accessible rooms.
The hotel also offers a seasonal outdoor pool, a fitness centre, a business centre, meeting/conference space, a gift shop, a bar/lounge and on-site dining at No. Ten Thomas Restaurant, which serves breakfast, lunch and dinner daily.
Self-parking is an additional $25 per day and pets are not permitted.
The White House is roughly a 15-minute walk south, while The Shops At National Place can be found 10 minutes away by public transit. Verizon Center is about a 7-minute drive southeast and Ronald Reagan Washington National Airport (DCA) is a 15-minute drive southward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $25/day, pets not permitted, wheelchair accessible. (Call Date: August 16, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Many guests enjoyed the hotel's accommodations. They described their rooms as clean, spacious, beautifully decorated and well equipped, with comfortable beds and pillows, good AC and fast Wi-Fi.
The hotel's location was praised by numerous reviewers, who described it as safe, and close to restaurants, coffee shops, museums, memorials, public transit, the White House and the National Mall.
Several lodgers were pleased with the level of customer service they received. They characterized the staff as efficient, friendly, accommodating and hard working.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about added costs and noise transfer.
A few guests were disappointed with the added costs they incurred during their stay. They found the added parking fee and the hotel's food to be expensive, and felt a free breakfast should have been included in the room rates.
Noise disruptions were mentioned by a couple of reviewers, who reported street noise on lower-level rooms and a noisy in-room air-conditioning unit.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 2,919 reviews.
TripAdvisor.com guest reviews ranked the hotel #
39 of 126 Washington DC hotels with an average rating of 4 out of 5 from 1,028 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 990 reviews.
The author called the hotel on August 16, 2013 to verify some information.
