OverviewLocated about a 6-minute drive from Sunnyvale's city centre just north of Highway 237, the Sheraton Sunnyvale is suitable for business or vacation travellers who require a pet-friendly and centrally located hotel with an outdoor pool, on-site dining and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms and suites offers cable TV, a coffeemaker, a desk, a free weekday newspaper, an iron and ironing board and a hair dryer. Rooms with a mini-fridge, a separate bedroom, a living area with a sofabed and a dining table are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is available for an additional $9.95 per day
Hotel amenities include an outdoor pool, a hot tub, fitness facilities, meeting/event space, a bar, a business centre, laundry services, BBQ facilities, a gift shop, free parking and on-site dining at Faz Restaurant, which serves breakfast, lunch and dinner daily. A free area shuttle is also offered to guests (please contact the hotel for details). Pets are permitted at no extra cost, but owners will be held responsible for any damage or cleaning costs incurred.
Moffett Federal Airfield can be found about a 4-minute drive away, while Sunnyvale Square Shopping Center is 5 minutes away by car. Yahoo! headquarters is roughly a 2-minute drive away and Norman Y. Mineta San Jose International Airport (SJC) is a 10-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, free parking, pets permitted free, wheelchair accessible. (Call Date: October 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and food.
The hotel's staff were the source of numerous compliments by travellers, who characterized them as friendly, accommodating and helpful with directions.
Many lodgers were pleased with the hotel's accommodations. They described their rooms as spacious, clean, well equipped, quiet and modern, with comfortable beds and pillows.
Several guests were impressed with the hotel's restaurant. They found the food to be excellent and delicious, with fantastic service, a good variety of options and large portions.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's Wi-Fi and noise transfer.
Some reviewers were disappointed with the hotel's Wi-Fi. They felt it should have been included in the room rates and also reported slow and spotty Wi-Fi signals.
A few guests complained of noise transfer during their stay. They reported noise from guests in adjacent rooms and the hallways, as well as highway noise. A few lodgers recommended booking rooms not facing the highway.
TripAdvisor.com guest reviews ranked the hotel #12 of 34 Sunnyvale hotels with an average rating of 4 out of 5 from 198 reviews.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with an 86% recommendation rate from 109 reviews.
Hotels.com guest reviews rated the hotel 4 out of 5 from 43 reviews.
The author called the hotel on October 27, 2013 to verify some information.
