OverviewLocated along East Pacific Coast Highway and about an 8-minute drive from Long Beach Airport (LGB), the Quality Inn Near Long Beach Airport is geared towards air or car travellers who require a hotel with a free breakfast, a free airport shuttle and easy highway access.
This hotel offers 68 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer and an iron and ironing board. Wheelchair-accessible rooms are available upon request, as are rooms with a jetted tub and a separate bedroom. Pets are not permitted.
The hotel also offers a seasonal outdoor pool, a hot tub, a business centre, guest laundry facilities, a beauty shop, free parking and a free continental breakfast. A free round-trip airport shuttle is also available (pre-booking required; please contact the hotel directly for full details).
Towne Center East offers shopping roughly 5 minutes away by car, while the Long Beach Cruise Center, Aquarium of the Pacific and California State University Long Beach are all within a 10-minute drive of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 2, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.
The hotel's location was the source of numerous compliments by reviewers, who described it as safe, and close to the airport, restaurants, highway access, the beach, convenience stores, Aquarium of the Pacific and Long Beach Convention Center.
Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, well equipped, spacious and quiet, with efficient air conditioning, fast Wi-Fi, good water pressure and comfortable beds. It should be noted, however, that a few reviewers were disappointed with their rooms (see below).
Some guests enjoyed the level of customer service they received during their stay. They characterized the staff as friendly, helpful, efficient and accommodating.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
Although several lodgers praised their clean, quiet and well-equipped rooms, some guests were disappointed with their accommodations at the hotel. They reported traffic noise in rooms facing the highway, dated decor, worn carpets and furniture and small bathrooms.
Expedia.ca guest reviews rated the hotel 3.3 out of 5 with an 72% recommendation rate from 142 reviews.
TripAdvisor.com guest reviews ranked the hotel #23 of 55 Long Beach hotels with an average rating of 3.5 out of 5 from 91 reviews.
Hotels.com guest reviews rated the hotel 3.4 out of 5 from 90 reviews.
The author called the hotel on September 2, 2013 to verify some information.
