OverviewThis property is situated among local businesses and restaurants on a major thoroughfare in San Jose. The Valley Fair Mall is a 2-minute drive away, while the intersection of highways 880 and 280 is 3 minutes away by car. Offering convenient highway access, this property is well suited for guests who are looking to explore the area by car.
This property is smoke free and all 55 rooms include free Wi-Fi, a TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a two-person jetted tub. Rooms are furnished with one king bed or two queen beds. Suites, furnished with one king bed, are configured with separate living and bedroom areas.
Free parking is available on site and pets are not permitted.
Free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7:30 am to 10 am on weekends. A free dinner is served Monday through Thursday from 5:30 pm to 7 pm.
Other on-site amenities include same-day dry cleaning, guest laundry facilities, a 24-hour front desk and meeting rooms.
The Winchester Mystery House is a 4-minute drive away. The Children's Discovery Museum is 8 minutes away by car, while the HP Pavilion, an arena and the home of the NHL's San Jose Sharks, is a 9-minute drive away. The San Jose Center for Performing Arts, the San Jose Opera, the San Jose Symphony and San Jose State University are all about 10 minutes away by car. California's Great America, a theme park that includes roller coasters, is 12 minutes away by car.
Mineta San Jose International Airport (SJC) is an 11-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on May 17, 2013: Free parking on site, pets not permitted. The hotel is 100% smoke free.
The GoodAmong the reviews used for this analysis, guests offered mixed opinions about this hotel. However, many guests agreed that the staff were friendly and helpful. Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
Several guests mentioned that they appreciated the free daily breakfasts and free weekday (except Fridays) dinners.
A couple of guests thought that their rooms were clean, while several reviewers found their beds and pillows comfortable. However, many reviewers expressed concerns about the condition of their rooms (see below for more details).
The Bad
As mentioned above, there were mixed reviews for this property, among the reviews sourced for this editorial.
Many guests agreed that their rooms and the property in general were in need of upgrades and one reviewer thought that this hotel was rundown. A few guests specifically complained about old and dated in-room appliances, including the TVs. Several reviewers complained about smelling cigarette smoke in their rooms (despite the hotel's non-smoking policy), while one guest thought that his room smelled musty.
While some guests found their beds comfortable, a few reviewers complained that their beds were old and uncomfortable. A couple of guests said that not only were their mattresses old and squeaky, but they could hear mattresses squeaking in neighbouring rooms.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 71% of 298 guests recommending the property.
TripAdvisor.com ranked this hotel #46 out of 71 hotels in San Jose, with an average score of 3 out of 5, from 91 reviews.
The author called the hotel on May 17, 2013 to verify some information.
