OverviewThis hotel is situated between Highways 101 and 87 and is well suited for guests who are looking to access the airport. This property offers a free airport shuttle and the Mineta San Jose International Airport (SJC) is a 5-minute drive away.
This property is smoke free and all 512 rooms include free Wi-Fi, a TV with pay-per-view movies, free local calls, a desk, a coffeemaker, an iron and ironing board, a hair dryer, blackout curtains and air conditioning. Mini-fridges are available in standard rooms for an additional fee of $10 per night. Rooms are furnished with one king bed, two queen beds or two double beds.
Suites provide more spacious accommodations and also include a separate living room, a mini-fridge and bathrobes.
Free parking is available on site and pets under 25 lbs are permitted for an additional fee of $50 per stay.
Amalfi's Bar and Grill, located on site, serves breakfast and dinner. Room service is also available.
Other on-site amenities include a 24-hour fitness centre, an outdoor pool, a jetted tub, a 24-hour front desk, a rental car kiosk, a business centre, meeting facilities, dry cleaning, concierge service and an ATM.
Bay 101 Casino is a 15-minute walk away, while the Opera San José is a 5-minute drive away. There are many area attractions located within a 10-minute drive, including the San Jose Convention Centre, Winchester Mystery House, HP Pavilion, which is the home of the NHL's San Jose Sharks, and the Tech Museum of Innovation. San Jose State University is 12 minutes away by car, while San Jose Raging Waters is a 15- to 20-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on August 15, 2013: Pet fees.
The GoodMany guests seemed satisfied with their experience at this hotel, among the guest reviews used for this analysis.
The staff were frequently complimented for their friendly, helpful and accommodating service.
Many reviewers enjoyed the on-site pool and hot tub. One guest thought that the hot tub was well heated. A few guests thought that the garden area was well maintained and peaceful.
Several guests found the location convenient for accessing highways and the airport, while a few reviewers found the shuttle service quick and reliable.
A few reviewers found their rooms to be clean, comfortable and spacious, while several guests specifically mentioned that the beds were comfortable.
A couple of guests thought that the room rates were reasonable, while a couple of other reviewers praised the breakfast served at the on-site restaurant.
The Bad
There were some common concerns found for this hotel, among the reviews sourced for this editorial.
Several guests thought that the hotel in general appeared dated and in need of upgrades. These reviewers mentioned worn bedding, dirty bathroom tiles in need of replacing and stained carpeting. A few reviewers said that the TVs were the older tube style.
A couple of reviewers complained about hearing conversations in neighbouring rooms.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 75% of 794 guests recommending the property.
TripAdvisor.ca ranked this hotel #39 out of 72 hotels in San Jose, with an average score of 3 out of 5, from 210 reviews.
The author called the hotel on August 15, 2013 to verify some information.
