OverviewLocated about a 6-minute walk from Fisherman's Wharf and a 3-minute drive from Highway 101, the Holiday Inn San Francisco Fisherman's Wharf is geared towards business or vacation travellers who require a hotel with on-site dining, an outdoor pool and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board, a hair dryer, a free daily newspaper and a desk. Rooms with a living area and a sofabed and a dining table are also offered, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a fitness centre, meeting/banquet space, a bar, a business centre, a gift shop and laundry services. Parking is an additional $40 per day and pets (under 50 lbs) are permitted for a one-time $85 cleaning fee.
On-site dining is offered at Bristol Bar and Grill, which serves breakfast and dinner daily.
San Francisco's city centre is about a 10-minute drive away, while Anchorage Shopping Center can be found 3 minutes away on foot. The San Francisco Zoo is roughly a 30-minute drive away and San Francisco International Airport (SFO) is a 25-minute drive away. (All travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $40/day, pets under 50 lbs $85/pet/stay, wheelchair accessible. (Call Date: November 5, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
Many guests praised the hotel's location. They found it close to Fisherman's Wharf, shopping, restaurants, bars, Union Square, public transit, Lombard St., North Beach and Walgreens.
The hotel's accommodations were the source of numerous compliments by lodgers. They described their rooms as clean, spacious, well equipped and quiet, with good water pressure, great San Francisco Bay views and comfortable beds and pillows.
Several patrons were pleased with the level of customer service they received. They characterized the staff as friendly, helpful, accommodating and knowledgeable about the area.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about added costs and noise transfer.
Some reviewers were disappointed with the extra charges they incurred while at the hotel. They found the cost of parking and the breakfast cost to be very expensive, and felt they should have been included in the room rates. The hotel's rates were also described as overpriced by some guests.
A few lodgers complained of noise transfer during their stay. They reported noise from guests in adjacent rooms and rooms overhead, as well as street noise.
TripAdvisor.com guest reviews ranked the hotel #112 of 235 San Francisco hotels with an average rating of 3.5 out of 5 from 1,703 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 90% recommendation rate from 1,400 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 953 reviews.
The author called the hotel on November 5, 2013 to verify some information.