OverviewLocated about a 10-minute walk from Hollywood/Highland Metro Station and a 5-minute drive from Hollywood's city centre, the Quality Inn Hollywood is geared towards travellers who require a centrally located hotel with a free breakfast, an outdoor pool and easy access to public transit.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request and pets are not allowed.
The hotel also offers an outdoor pool, a business centre, laundry services, a free continental breakfast and free parking.
The Hollywood Walk of Fame is roughly a 10-minute walk away, while Universal Studios can be found 10 minutes away by car. Hollywood & Highland Center offers shopping a 10-minute walk away and Los Angeles International Airport (LAX) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 9, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
Many guests enjoyed the hotel's location. They found it close to restaurants, the Hollywood Walk of Fame, Grauman's Chinese Theatre, Universal Studios, restaurants, public transit, shopping and downtown.
The hotel's staff were the source of numerous compliments by lodgers, who characterized them as helpful, friendly, accommodating and efficient. One guest remarked, "The gentleman who checked us in could not have been more accommodating! He was outstanding in helping us get the right room and giving us excellent tips for checking out Hollywood".
Several reviewers were pleased with the hotel's accommodations. They described their rooms as clean, quiet and well equipped, with comfortable beds. It should be noted, however, that some guests had complaints about their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and the free breakfast.
Although several guests were pleased with their clean and well-equipped rooms, some reviewers were disappointed with their accommodations. They reported poor Wi-Fi signals, worn fixtures and decor, noise from guests in adjacent rooms and some cleaning issues.
The hotel's free breakfast was criticized by some patrons. They described it as ordinary, with a poor selection and a small and crowded breakfast room. A few lodgers also felt the breakfast ended too early (9 am).
Booking.com guest reviews rated the hotel 7.1 out of 10 from 352 reviews.
TripAdvisor.com guest reviews ranked the hotel #
177 of 307 Los Angeles hotels with an average rating of 3 out of 5 from 203 reviews.
Expedia.ca guest reviews rated the hotel 3.5 out of 5 with an 81% recommendation rate from 184 reviews.
The author called the hotel on September 9, 2013 to verify some information.