Overview
Located about a 5-minute drive from Beverly Hills and a 3-minute drive from Santa Monica Blvd./Highway 2, the Hyatt Regency Century Plaza is geared towards business and vacation travellers who prefer a full-service hotel with meeting/banquet space, an on-site spa and on-site dining.
This hotel has 726 air-conditioned guest rooms and suites, each offering cable TV, a private balcony, an in-room safe, a stereo, an iron and ironing board and a hair dryer. Mini-fridges and coffeemakers are available upon request.
Standard rooms offer one king bed or two double beds, while rooms with a separate bedroom, a dining area, an electronic mini-bar and a bathrobe and slippers for each guest are also available.
The hotel is wheelchair accessible. Hypo-allergenic rooms are available. Wi-Fi is available in all guest rooms for an additional $9.95 per 24 hours.
Hotel amenities include an outdoor pool, a hot tub, a spa, a business centre, meeting/banquet facilities, guest laundry facilities and a gift shop. Fitness facilities are located next door and cost an additional $20 per day, per person.
On-site dining is offered at Breeze, which serves breakfast, lunch and dinner daily. The hotel also offers two bars and a Starbucks coffee shop. Room service is available 24 hours a day. Poolside dining is available seasonally, from Memorial Day Weekend through to Labor Day Weekend. Live entertainment is often scheduled either poolside, at the hotel's lobby lounge, or at X bar.
Self-parking is an additional $28 per day, with no in-and-out privileges. Valet parking costs $36 per day. Pets are permitted for $30 per pet, per day.
Rodeo Drive offers shopping about a 5-minute drive northeast, while Fox Studios is a 3-minute drive southward, less than 20 minutes away on foot. The Santa Monica Pier is roughly a 15-minute drive southwest, and Los Angeles International Airport (LAX) is a 20-minute drive south of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, parking $28/day, pets permitted for $30/pet/day, wheelchair accessible. (Call Date: June 6, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
The hotel's staff were characterized as efficient, friendly and professional by numerous reviewers.
Many lodgers were pleased with their accommodations. They described their rooms as modern, clean, spacious and well appointed, with comfortable beds and linens and good Wi-Fi signals. It should be noted, however, that a few guests had complaints about their rooms (see below).
Several guests enjoyed the hotel's location. They found it to be close to West Hollywood, Beverly Hills, Rodeo Drive, restaurants, shopping, a movie theatre, a bus stop and the airport.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about prices and the rooms.
Some reviewers found the hotel to be expensive. They were disappointed with the added costs for parking, Wi-Fi and the fitness facilities. These reviewers also felt the restaurant and bar prices were too expensive.
While the majority of guests were pleased with their clean and well-appointed rooms, some lodgers had complaints. They reported tired decor, old shower heads with poor water pressure, and were disappointed that there were no in-room coffeemakers. Coffeemakers are available upon request, however.
TripAdvisor.com guest reviews ranked the hotel #46 out of 301 Los Angeles hotels with an average rating of 4 out of 5 from 853 reviews.
Expedia.com guest reviews rated the hotel 4.4 out of 5 with a 94 recommendation rate from 533 reviews.
Booking.com guest reviews rated the hotel 8.2 out of 10 from 59 reviews.
The author called the hotel on June 6, 2013 to verify some information.
