OverviewThe Hotel Maya Long Beach, situated in Long Beach, CA, is located 5 minutes away by car from the Aquarium of the Pacific.
At this hotel, guests may bring dogs, any other pet is forbidden. Guests are also allowed to smoke, but only in designated rooms and areas. There are 5 floors with 197 rooms.
Every room includes amenities such as air conditioning, a refrigerator on request, toiletries, a shower with a bathtub, an ironing board with an iron, daily housekeeping, available cribs and rollaway beds, climate control, blackout drapes, a coffeemaker, a phone with voicemail and wake-up calls available, a hair dryer, Cable TV with HBO and premium channels, a safe, a clock radio, and free Wi-Fi. Also included is ether a king bed or 2 queen beds depend on the room in which the guest decides to stay.
At the Hotel Maya Long Beach, there is no breakfast available. Self/valet parking is available, but it is not free. Other amenities that are included with every guest's stay, is an outdoor pool, a restaurant, a picnic area, a patio, tennis, a garden, a hot tub, ballrooms fitness facilities, gift shops, and a bar.
For any needs that the guest may have, there is a business center, event catering, audiovisual equipment, a bellhop, a safe at the front desk, tour assistance, an ATM, wedding services, a computer station, a conference room, concierge services, room service, exhibit space, banquet facilities, business services, a 24 hour front desk, express check-in/out, a staff capable of speaking multiple languages, a laundry service with dry cleaning available luggage storage, and laundry facilities.
Some sites that a guest who is staying at the Maya Long Beach may want to consider visiting include Disneyland, which is 28 minutes away by car, Harbor Breeze Cruises, which is 5 minutes away by car, the Long Beach Museum of Art, which is 9 minutes away by car, the Queen Mary, which is 4 minutes away by car, Shoreline Village, which is 6 minutes away by car, and the Long Beach Airport (LGB), which is 15 minute away by car. (All transportation time estimates sourced from Google Maps)
The GoodWhat reviewers had to say regarding the the Hotel Maya Long Beach was mostly positive, with the occasional isolated incident or reoccurring issue.
Numerous reviewers acknowledged the staff's phenomenal conduct, as they were described as polite, competent, and accommodating.
An abundance of guests felt that the location of the hotel made it easy to explore the area. As well as having many interesting places nearby,guests also have the option of using the public transportation to further travel the area.
The majority of guests reported that their room was adequately clean, these guests saw their room as well-kept, sanitary, and sizable. While these guests had this opinion, there were a notable amount of guests who were not satisfied with their room however.
Several guests made mention of the breathtaking view from their room. They made it clear that the view allowed them to see a large portion of Long Beach.
The Bad
While their were many good things that the reviewers wrote about the Hotel Maya Long Beach, reoccurring complaints and isolated issues also proved to exist.
A decent amount of reviewers felt that both the price of the amenities, and the price of the hotel itself were too high, they determined that they did not believe that the rate they paid matched the quality of the hotel.
A sizable number of guests claimed that the hotel needed to be renovated. These guests said that they were not happy with the state of the room. Although their were guests who had this opinion, they still remained the minority to those who were happy with the condition of their room.
