OverviewLocated about a 5-minute drive from the nearest Highway 101 on-ramp in north Scottsdale, the Extended Stay America Phoenix-Scottsdale is suitable for business or vacation travellers who require well-priced short- or long-term accommodations with full kitchens, a free breakfast and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a full kitchen, a desk, an iron and ironing board and a sitting area. Wheelchair-accessible rooms, smoking and non-smoking rooms are available.
The hotel also offers guest laundry, a business centre, an elevator, vending machines, free parking and free breakfasts to-go. A maximum of two pets per room are permitted for an additional $25 per pet, per day.
Full-service housekeeping is included once a week for stays of eight days or longer, while linens and towels are available upon request. A refresh service (emptying trash, replenishing toiletries, replacing towels and making the beds) is available for $5 per time. Full-service housekeeping is also available for $10 per time. Guests are always responsible for washing dishes.
Trader Joe's is about a 2-minute drive from the hotel, while downtown Phoenix can be found 30 minutes away by car. Desert Botanical Garden and Phoenix Sky Harbor International Airport (OBK) are both roughly a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $25/pet/day, wheelchair accessible. (Call Date: October 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rates and rooms.
Numerous lodgers praised the hotel's location. They described it as safe and close to restaurants, shopping, grocery stores, Walmart, the Mayo Clinic, highway access, gas stations and mini-golf.
The hotel's rates were appreciated by many guests. They found them to be cheap, reasonable and budget friendly.
Several reviewers were pleased with their accommodations at the hotel. They described their lodgings as clean, well equipped, well maintained and quiet, with comfortable beds and good water pressure. It should be noted, however, that some patrons were disappointed with their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.
Although several guests were pleased with their lodgings and described them as clean and well equipped, some reviewers complained about their accommodations. They reported a lack of shampoo and conditioner, worn carpets and decor, inefficient air conditioning, musty odours and some cleaning issues.
A few travellers complained about noise disruptions during their stay. They reported loud guests in adjacent rooms, rooms overhead and the parking lot, as well as noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 75% recommendation rate from 134 reviews.
Hotels.com guest reviews rated the hotel 3.1 out of 5 from 88 reviews.
TripAdvisor.com guest reviews ranked the hotel #74 of 79 Scottsdale hotels with an average rating of 3 out of 5 from 24 reviews.
The author called the hotel on October 27, 2013 to verify some information.
