OverviewLocated about a 9-minute drive from
Phoenix Sky Harbor International Airport (OBK) and a 2-minute drive from the nearest Interstate 10 on-ramp, the Drury Inn & Suites Phoenix Airport is geared towards car or air travellers who require a hotel with a free breakfast, a free airport shuttle and easy highway access.
Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a balcony, a coffeemaker, a mini-fridge, a microwave, a desk, 60 minutes of free long distance per day, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a kitchenette and a jetted tub are also available, as are wheelchair-accessible rooms. Pets are permitted for $10 per pet, per day.
The hotel also offers an outdoor pool, a hot tub, a fitness centre, meeting space, a business centre, guest laundry, a free breakfast and free parking. Free soda and popcorn is offered in the lobby from 3 pm to 10 pm daily, while a free evening reception (with hot food, alcoholic and non-alcoholic beverages) is available from 5:30 pm to 7 pm daily. A free 24-hour airport shuttle is also provided (please contact the hotel for details).
Arizona State University is about a 12-minute drive away, while downtown Phoenix and shopping at Arizona Mills can be found 11 minutes away by car. Raven Golf Club is a 10-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/night, wheelchair accessible. (Call Date: November 19, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, value and rooms.
The hotel's staff were the source of many compliments by reviewers, who characterized them as friendly, informative, professional and helpful with restaurant suggestions. One guest noted, "From the front desk, to housekeeping and food servers they were outstanding in service and personality. They took us to the room to be sure we were happy with our choice before paying".
Numerous guests praised the hotel's rates as excellent, affordable and reasonable. Many guests appreciated the value.
Several lodgers were pleased with the hotel's accommodations. They found their rooms to be clean, spacious, well equipped, modern and quiet, with comfortable beds and pillows.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's location and noise transfer.
Although the majority of reviewers were pleased with the hotel's proximity to the airport and highway, a few lodgers had complaints about its location. They reported a lack of restaurants nearby and also described the surrounding area as sketchy and unsavoury.
Noise transfer was mentioned by a few patrons. They reported noisy in-room air conditioning, as well as noise in rooms near the ice machine and facing the atrium.
TripAdvisor.com guest reviews ranked the hotel #6 of 176 Phoenix hotels with an average rating of 4.5 out of 5 from 109 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 97% recommendation rate from 67 reviews.
The author called the hotel on November 19, 2013 to verify some information.
