OverviewLocated a 3-minute drive from the nearest Interstate 430 on-ramp in west Little Rock, the Holiday Inn Express & Suites - Little Rock West is suitable for business or vacation travellers who require a hotel with easy highway access, a free breakfast and an indoor pool.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a mini-fridge, a microwave, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living area with a sofabed and a jetted tub are also available, and the hotel is wheelchair accessible.
Hotel amenities include an indoor pool, fitness facilities, one meeting/conference room, a business centre, laundry service, free parking and a free buffet breakfast. Pets are not permitted.
Arkansas Skatium is about an 8-minute drive away, while The Village offers shopping 10 minutes away by car. The city centre is 12 minutes away by car. The University of Arkansas at Little Rock can be found roughly a 9-minute drive away and Bill and Hillary Clinton National Airport (LIT) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, rooms, staff and location.
Many reviewers were pleased with the hotel's breakfast, and described it as amazing, well stocked and well attended to, with plenty of hot and cold choices and a clean eating area. One guest remarked, "The complimentary breakfast was the best breakfast I have had at a hotel ... the dining area was stocked with a LARGE variety of food and drinks".
The hotel's accommodations were praised by numerous lodgers. They described their rooms as clean, quiet, spacious and well equipped, with comfortable beds and linens.
Several guests complimented the hotel's staff. They were characterized as accommodating, friendly, efficient and helpful with recommendations.
The hotel's location was enjoyed by several patrons. They described it as easy to get to, and close to highway access, the University of Arkansas, restaurants, shopping and attractions. A few reviewers did have complaints about the location, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the hotel's location.
A few lodgers complained of noise transfer during their stay. They reported noise from guests in the hallways and rooms overhead.
The hotel's location was disappointing to a few reviewers, who described it as far from the city's centre (about a 12-minute drive away), with nothing within walking distance. These guests recommended the hotel more for those with a vehicle.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with a 97% recommendation rate from 86 reviews.
TripAdvisor.com guest reviews ranked the hotel #11 of 57 Little Rock hotels with an average rating of 4.5 out of 5 from 72 reviews.
Hotels.com guest reviews rated the hotel 4.6 out of 5 from 71 reviews
The author called the hotel on September 27, 2013 to verify some information.
