Overview
Located just off Interstate 430 and a 9-minute drive from Little Rock's city centre, the Crowne Plaza Little Rock is geared towards business or leisure travellers who require a hotel with meeting/banquet space, an indoor/outdoor pool and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a CD player, a desk, a hair dryer and an iron and ironing board. Rooms with a mini-fridge, a jetted tub, a sitting area and a sofabed, a separate bedroom and a dining table are also available, as are wheelchair-accessible rooms. Pets are not permitted.
Hotel amenities include an indoor/outdoor pool, a fitness centre, meeting/banquet space, a business centre, a coffee shop, guest laundry, vending machines and free parking. A free area shuttle (within a 5-mile radius) is also provided (please contact the hotel for details). Cafe 201 is on site and offers breakfast, lunch and dinner daily. Pets are not permitted.
West Chase Plaza Shopping Center is about a 6-minute walk from the hotel, while the University of Arkansas-Little Rock can be found 10 minutes away by car. Arkansas Skatium is a 4-minute drive away and Bill and Hillary Clinton National Airport (LIT) is a 17-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 29, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, rates and location.
Many guests were pleased with the level of customer service they received, and characterized the staff as attentive, accommodating, efficient and professional. One lodger remarked, "Great Staff. Really enjoyed my stay at this hotel last night. From arrival to departure the experience was really great. The entire staff was very hospitable and made me feel welcome".
Numerous reviewers praised their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and quiet, with very comfortable beds and linens.
Several lodgers enjoyed the hotel's rates, described them as reasonable and affordable. One patron noted, "For the price conscious traveler, this is a good choice".
The hotel's location was convenient for several travellers. They found it close to highway access, restaurants, shopping, Arkansas Heart Hospital and the University of Arkansas-Little Rock.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although the majority of lodgers were pleased with their clean rooms and comfortable beds, a few guests had complaints about their accommodations. They reported small-sized rooms and bathrooms, dated decor, no fridges in some rooms and minor noise transfer from adjacent rooms and the hallways.
TripAdvisor.com guest reviews ranked the hotel #12 of 57 Little Rock hotels with an average rating of 4 out of 5 from 194 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 94% recommendation rate from 140 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 7 reviews.
The author called the hotel on October 29, 2013 to verify some information.
