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Crowne Plaza Little Rock

This is a 4 star hotel in Little Rock
201 South Shackleford, Little Rock, AR, U.S.A.
Photo 1 - Crowne Plaza Little Rock
Just off I-430, clean rooms, good staff and rates, some rooms found to be small
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the level of customer service they received
  • Many lodgers enjoyed their clean rooms and comfortable beds
  • The hotel's rates were found to be reasonable and affordable
  • A few lodgers reported small-sized rooms and dated decor
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Editor's Analysis

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Updated on Oct 30, 2013
Located just off Interstate 430 and a 9-minute drive from Little Rock's city centre, the Crowne Plaza Little Rock is geared towards business or leisure travellers who require a hotel with meeting/banquet space, an indoor/outdoor pool and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a CD player, a desk, a hair dryer and an iron and ironing board. Rooms with a mini-fridge, a jetted tub, a sitting area and a sofabed, a separate bedroom and a dining table are also available, as are wheelchair-accessible rooms. Pets are not permitted.

Hotel amenities include an indoor/outdoor pool, a fitness centre, meeting/banquet space, a business centre, a coffee shop, guest laundry, vending machines and free parking. A free area shuttle (within a 5-mile radius) is also provided (please contact the hotel for details). Cafe 201 is on site and offers breakfast, lunch and dinner daily. 
Pets are not permitted.

West Chase Plaza Shopping Center is about a 6-minute walk from the hotel, while the University of Arkansas-Little Rock can be found 10 minutes away by car. Arkansas Skatium is a 4-minute drive away and Bill and Hillary Clinton National Airport (LIT) is a 17-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 29, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, rates and location.

Many guests were pleased with the level of customer service they received, and characterized the staff as attentive, accommodating, efficient and professional. One lodger remarked, "Great Staff. Really enjoyed my stay at this hotel last night. From arrival to departure the experience was really great. The entire staff was very hospitable and made me feel welcome".

Numerous reviewers praised their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and quiet, with very comfortable beds and linens.

Several lodgers enjoyed the hotel's rates, described them as reasonable and affordable. One patron noted, "For the price conscious traveler, this is a good choice".

The hotel's location was convenient for several travellers. They found it close to highway access, restaurants, shopping, Arkansas Heart Hospital and the University of Arkansas-Little Rock.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

Although the majority of lodgers were pleased with their clean rooms and comfortable beds, a few guests had complaints about their accommodations. They reported small-sized rooms and bathrooms, dated decor, no fridges in some rooms and minor noise transfer from adjacent rooms and the hallways. guest reviews ranked the hotel #12 of 57 Little Rock hotels with an average rating of 4 out of 5 from 194 reviews. guest reviews rated the hotel 4.3 out of 5 with a 94% recommendation rate from 140 reviews. guest reviews rated the hotel 8.8 out of 10 from 7 reviews.

The author called the hotel on October 29, 2013 to verify some information.


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Crowne Plaza Little Rock

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Conference Room(s)
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Shops
  • Playground
  • Photocopier
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Shower
  • Pool Indoor
  • Pool Outdoor
  • Outdoor heated pool
  • Executive Floor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine

User Contributed Info

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The  Crowne  Plaza – Little Rock meets the distinct needs of both corporate and leisure guests with special services, unique sleep amenities and 244 upscale guest rooms, including 11 suites and a club floor. Going above and beyond with our exemplary service, the Crowne Plaza is one of Little Rock’s most exceptional properties that offers an inviting place to gather, work and relax.

Located at the intersection of Interstate 630 and 430 in west Little Rock, the Crowne  Plaza is positioned in the fastest growing and most affluent area of Little Rock.

The Crowne Plaza’s first class, smoke free facility includes a coffee bar, Latte Da, a contemporary restaurant, Cafe 201, and a sleek atrium bar, Rocks.  Additionally, our Little Rock hotel boasts 11 state of the art meeting rooms, an exercise room, a relaxing indoor/outdoor heated pool and a convenient Suite Shop convenience store.

Category Accommodation and Food Services
Fax (501) 223-2833
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Breakfast Available | Gift Shop / News Stand | Wedding Services | Laundry Machines | Fitness Room | Laundry Service | Dry Cleaning Service | Concierge
General Property Info Cash Machine | Security Guard | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Rooms 244
Number of Suites 11
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Iron/Ironing Board | Telephone | Complimentary Bottled Water | Voicemail
Room Entertainment Clock Radio | CD Player | Flat Panel TV
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free 1-866-276-6648
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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