OverviewLocated along Troy Highway and about a 12-minute drive from Montgomery's city centre, the Holiday Inn Express Montgomery is geared towards road travellers who require a hotel with a free breakfast, an outdoor pool and easy highway access.
This hotel has 59 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a kitchenette, a living area and sofabed and a jetted tub are also available, as are wheelchair-accessible rooms. Pets are permitted for an additional $50 per pet, per stay.
Hotel amenities include an outdoor pool, a fitness room, meeting/conference space, a business centre, laundry facilities, vending machines, free parking and a complimentary breakfast.
Delissimo Pizza is about a 9-minute walk southeast, while Montgomery Mall Shopping Center is a 4-minute drive northwest. The Montgomery Museum of Fine Arts is roughly an 8-minute drive northward and Montgomery Regional Airport (MGM) is a 25-minute drive west. (All distances and travel time estimates: Google Maps).
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: August 29, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and breakfast.
Many reviewers were pleased with the level of customer they received while at the hotel, and characterized the staff as friendly, helpful, efficient and accommodating.
The hotel's accommodations were the source of numerous compliments by lodgers. They described their rooms as clean, quiet, well kept and functional with comfortable beds and pillows and efficient air conditioning. It should be noted, however, that a few guests had complaints about their lodgings (see below).
Several guests enjoyed the hotel's free breakfast. They described it as delicious, excellent and flavourful, with several hot and cold choices.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the location and rooms.
Although several reviewers were pleased with the hotel's proximity to highway access and the airport, some guests were disappointed with its location. These guests felt there were not enough restaurants or shopping around the hotel, and described it as "off the beaten path".
While numerous guests were pleased with their quiet and comfortable rooms, a few lodgers had complaints about their accommodations. They reported dated decor, some cleaning issues and cigarette odours in non-smoking rooms.
TripAdvisor.com guest reviews ranked the hotel #15 of 74 Montgomery hotels with an average rating of 4 out of 5 from 76 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 88% recommendation rate from 49 reviews.
Hotels.com guest reviews rated the hotel 4 out of 5 from 46 reviews.
The author called the hotel on August 29, 2013 to verify some information.
