OverviewThis hotel is part of the Springhill Plaza shopping complex, within a 1-minute drive of Interstate 65. With no on-site restaurant or recreational facilities, this property is well suited for guests looking for convenient access on and off the highway.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a full kitchen (fridge, stove, microwave, coffeemaker, cookware and dishes), a flat screen TV, a desk, free local calls, an iron and ironing board and air conditioning.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $25 per pet, per night to a maximum of $150 per stay (limited to two pets per room).
Daily housekeeping service is not provided. A full cleaning is provided every eight days, however, fresh towels and linens are available at the front desk. Additional cleaning services may be purchased for $5 to $10.
A free grab-and-go breakfast is available from 6:30 am to 9 am. This hotel does not have an on-site restaurant.
Other on-site amenities include fax and copy service and guest laundry facilities.
The Bel Air Mall is 3 minutes away by car. Downtown Mobile is about a 12-minute drive away and features the Conde Charlotte Museum House, the Civic Centre, the Arthur R. Outlaw Convention Centre and the Gulf Coast Exploreum Science Centre. Battleship USS Alabama and the Magnolia Grove Golf Course are both a 15-minute drive away.
The Mobile Regional Airport (MOB) is about a 20-minute drive away, while the Bellingrath Gardens is about 25 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 14, 2014: Free breakfast hours.
The GoodThere was a mix of positive and negative reviews for this property, among the reviews used for this analysis. However, the most complimented aspect of this hotel was the staff. The front desk agents were frequently complimented for their friendly and helpful service. One guest said, "I wasn't familiar with the area and the staff was more than willing to help me with directions."
Several guests found the location convenient for accessing the interstate, while a couple of other reviewers appreciate the free breakfast. A couple of guests thought that the room rates were reasonable.
The in-room kitchens were described as well equipped by a couple of guests, while several reviewers noted that their rooms were clean. However, there were some guest concerns about the quality of their rooms (see below for more details).
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.
Many guests found the room interiors, including carpeting, appliances and fixtures, to be dated and in need of updating.
Several guests noticed an unpleasant smell in their rooms and one reviewer specifically mentioned a bad smell emanating from the climate-control unit.
While some reviewers found their rooms clean, a few guests said that their rooms did not meet their cleanliness expectations.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 80% of 155 guests recommending the property.
TripAdvisor.ca ranked this hotel #30 out of 64 hotels in Mobile, with an average score of 3 out of 5, from 52 reviews.
The author called the hotel on January 14, 2014 to verify some information.
