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Americas Best Value Inn Gaylord

This is a 2 star hotel in Gaylord
2880 S. Otsego, Gaylord, MI, U.S.A.
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Guest Reviews

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65.00 USD - 0.00 USD Americas Best Value Inn Gaylord
Rating:
5.6
Mediocre
Ranking:
#4
Out of 7 hotels
Guest Rating Explained
Rating: 5.6 / 10
No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: No
Popularity Ranking Explained

Rating: #4 out of 7 hotels in Gaylord ranked by guests.
Guest Recommendations
"I apparently made a mistake and reserved the room for one night instead of two. When trying to change the room to two nights because that was what I needed regardless of whether I made the mistake during the reservation process, the lady behind the counter said,"I don't know if we can do that; I will have to shuffle a bunch of things around". When in actuallity she just added my name to the same room for an extra night. The room wasn't even booked for the following night; therefore, all she had to do was say 'ok' when I stated I needed the room for two nights. The most irritating part was she asked me if I could read the card that stated one night instead of two...how degrading is that from a customer service standpoint. Since there are two sides to every story, I would suggest you talk to this lady because I was polite to her during the entire reservation process; such that I did not deserve (nor does anyone) such a degrading comment. Needless to say, I will not recommend nor stay at an econo lodge especially if this customer service is indicative of your training procedures."
Verified Guest from Rochester Hills, MI US rated Americas Best Value Inn Gaylord 4 out of 10 on July 17, 2004

Amenities

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Americas Best Value Inn Gaylord

  • Business Center
  • Room Service
  • High-speed Internet
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Air Conditioned
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Microwave
  • TV
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Shower
  • Pool Indoor

User Contributed Info

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Category Accommodation and Food Services
Listing Type Place
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 49735
Telephone (989) 732-5133

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Published 09.01.2015
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