OverviewThis property is situated among restaurants and business offices in downtown Santiago.
Offering a rooftop pool, a spa and multiple on-site dining options, this property is well suited for guests who prefer more luxurious accommodations.
This property is 100% smoke free and all rooms include a 42" flat screen TV with a DVD player and pay-per-view movies, two phones, a hair dryer, bathrobes, a walk-in rainforest-style shower, an iPod docking station, a mini-bar, a snack station, a safe, a desk, floor-to-ceiling windows and individual climate control.
Select rooms also include a deep soaker tub and/or a private balcony. Rooms are furnished with one king bed.
Suites provide more spacious accommodations and include a second bathroom, two flat screen TVs and a separate living area. Select suites also include a dining table and all suites are furnished with one king bed.
Wi-Fi service is available throughout the hotel for an additional fee of $15 USD per day. Pets are permitted for an additional fee of $25 per night plus $100 per stay. Pets are provided with a pet bed, a pet tag, food and water dishes, a toy, treats and clean-up bags. Parking is available on site for an additional fee of $16 USD per day.
There are multiple on-site restaurants and bars at this hotel. NOSO serves breakfast, lunch and dinner, while several other restaurants serve lunch and dinner only. Room service is available 24 hours.
Other on-site amenities include a rooftop pool, a spa, a fitness centre, business centre, a wine shop, a gift shop and concierge service.
La Moneda Palace, which houses the President of Chile, is 15 minutes away by car, while the Estadio Nacional Julio MartÃnez Prádanos, the national stadium, is a 17-minute drive away. Fantasilandia, a theme park, is about 19 minutes away by car, while the Museum of Memory and Human Rights is a 21-minute drive away.
The Santiago Arturo Merino Benitez Airport (SCL) is about 30 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodMany guests seemed to be impressed with they decor and style of this hotel, among the reviews used for this analysis. Many guests described their rooms and the hotel in general as well appointed, trendy and fashionable. However, there were a few complaints about lighting and privacy (see below).
The location was found to be convenient for accessing business offices and restaurants on foot. A couple of reviewers found the neighbourhood to be in a quiet and lovely part of the city.
The staff were frequently complimented for their friendly service and the staff members at the front desk and concierge were specifically mentioned by guests. One reviewer thought that the service was exceptional, while another guest said that he was "treated as a king".
Many reviewers praised the food at the on-site restaurant, while a few guests enjoyed the nightlife at the on-site bars. However, there were a few guests who did complain about the service (see below).
Several guests described their rooms as clean and generally comfortable, while a couple of reviewers specifically mentioned that their beds were comfortable.
A few reviewers enjoyed the rooftop pool and one guest said that the pool provided one of the best views in Santiago. A couple of guests said that the fitness centre was well equipped.
The Bad
There were few concerns or complaints found for this property, among the reviews sourced for this editorial. However, a few guests complained about dim lighting in the bathroom and rooms. A couple of guests had privacy concerns about the floor-to-ceiling windows in their rooms and bathrooms.
While the staff were frequently complimented, a few guests thought that the service at the on-site restaurants and bars was slow and inattentive.
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 83% of 18 guests recommending the property.
TripAdvisor.com ranked this hotel #22 out of 157 hotels in Santiago, with an average score of 4 out of 5, from 426 reviews.
