OverviewLocated about an 11-minute drive from Sao Paulo's city centre, and a 2-minute walk from C
onsolacao Metro Station, the Renaissance Sao Paulo Hotel is geared towards business and leisure travellers who prefer a centrally located hotel with on-site dining, an on-site spa and an outdoor pool with easy access to public transit.
This hotel has 444 air-conditioned guest room and suites, each offering cable TV, a minibar, a coffeemaker, a desk, an in-room safe, a bidet, a hair dryer and an iron and ironing board. Standard rooms offer one king bed or two double beds, while various rooms and suites offer additional amenities such as a jetted tub, an additional bathroom and a separate bedroom.
In-room Wi-Fi is an additional $25 per day, and wheelchair-accessible rooms are available upon request.
Hotel amenities include an outdoor pool, a hot tub, a spa and wellness centre, a bar/lounge, fitness facilities, a business centre, meeting/banquet facilities, an elevator, a concierge desk and vending machines. On-site parking is available for $25 per day and the hotel has three on-site restaurants. Pets are not permitted at this hotel.
The Sao Paulo Museum of Art can be found roughly 10 minutes southeast on foot, while Shopping Center 3 is a 5-minute walk east. Estádio do Pacaembu is about a 6-minute drive northward, and Sao Paulo International Airport (GRU) is a 40-minute drive northeast. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and food.
The hotel's location was praised by many guests, who described it as safe, and close to shopping, restaurants, Paulista and public transit. One reviewer remarked, "The Renaissance is in an excellent location, at the entrance to the lovely and safe Jardins neighborhood, where you can walk comfortably at any hour and find dozens of very fine shops, galleries and restaurants just as in London, New York or any other sophisticated international city".
Numerous reviewers complimented the hotel's staff, characterizing them as helpful, friendly, bilingual and accommodating. One guest noted, "The hotel management is to be commended for the consistency of exceptional customer service across the board. I was also pleasantly surprised at the amount of English spoken by ALL of the staff".
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, modern, spacious and well equipped, with comfortable beds, elegant decor, beautiful bathrooms and fast Wi-Fi. It should be noted, however, that a few guests had complaints about their rooms (see below).
The hotel's food was also praised by reviewers, who described it as amazing, delicious, superb and very good.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about added costs and the rooms.
Some guests were disappointed with the added costs they incurred during their stay. They found the charges for Internet, parking, breakfast, bar service and the items in the in-room minibars to be expensive and overpriced. The hotel's rates were also deemed expensive by a few reviewers.
Although the majority of reviewers were pleased with their clean and elegant rooms, a few guests had complaints. They complained of small-sized rooms and bathrooms, as well as noise transfer from the housekeepers in the hallways.
TripAdvisor.com guest reviews ranked the hotel #9
of 288 Sao Paulo hotels with an average rating of 4 out of 5 from 358 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 99 reviews.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with a 94% recommendation rate from 16 reviews.
