OverviewThis Copacabana beachfront property is situated among street vendors, restaurants, bars and other hotels. Offering amenities such as granite bathroom fixtures, make-up mirrors and waterfront views, this property is well suited for guests who prefer more luxurious beachfront accommodations.
Both smoking and non-smoking accommodations are available. All 233 rooms and suites include a TV, free local calls, a safe, a mini-bar, a desk, an iron and ironing board, soundproof windows, granite bathrooms, a hair dryer, a make-up mirror and air conditioning. Select rooms also feature waterfront views. Rooms are furnished with two twin beds, three twin beds, one queen bed or one king bed.
Suites provide more spacious accommodations and include a separate living and dining room area, a second TV, a sofa, a jetted tub, a coffeemaker, a wet bar and turn-down service. Suites are furnished with one king bed.
Self- and valet parking are both available on site for an additional fee and pets are not permitted. In-room Internet access is available for an additional charge of BRL 50 per day.
A free breakfast is served daily. The on-site restaurant also serves lunch and dinner, and offers both buffets and a la carte. The hotel also has a rooftop bar and room service is available 24 hours.
Other on-site amenities include a rooftop outdoor pool, a fitness centre, a sauna, a steam room, laundry service, bell staff, meeting space, luggage storage, babysitting service, a business centre and concierge service.
Ipanema, the nightlife district, and the Rio Sul, a shopping centre, are both about a 10-minute drive away. The Botanical Gardens are about 14 minutes away by car, while Maracana Stadium, the Natural History Museum, the Modern Art Museum and the Presidential Palace are all 15 to 30 minutes away by car.
This hotel provides free shuttle service to Rio de Janeiro International Airport (GIG), which is a 25- to 35-minute drive away, depending on traffic. (All driving time estimates: Google Maps)
The GoodMany guests agreed that the location and the rooftop pool area were the highlights of this property, among the reviews used for this analysis. Many reviewers enjoyed the rooftop pool and bar and one guest said that the views from this area were amazing.
Many guests appreciated the direct beach access from the hotel and a couple of reviewers mentioned finding restaurants, shopping and taxis nearby.
Many reviewers praised the food quality at the free breakfast and one guest thought that the breakfast served was the best in Rio.
Several guests found their rooms to be clean and comfortable.
Several reviewers complimented the staff for their friendly and outstanding service, however, some other guests were unhappy with the service they received (see below for more details).
The Bad
Among the reviews sourced for this editorial, several guests thought that the room decor was somewhat dated, while a couple of reviewers found their rooms small. A couple of other guests complained about unreliable Internet service in their rooms.
As mentioned above, a few guests said that the customer service they received did not meet their expectations and one reviewer described a front desk agent as rude.
A couple of guests thought that the room rates were expensive and that the hotel did not offer good value.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 97% of 260 guests recommending the property.
TripAdvisor.com ranked this hotel #27 out of 201 hotels in Rio de Janeiro, with an average score of 4 out of 5, from 422 reviews.
