OverviewThe Astelia Apartment Hotel is situated in downtown Wellington, among nightlife, shopping and entertainment. This hotel is well located for guests looking to explore the area on foot. Offering units with in-room kitchens, this property is also well suited for guests looking for extended-stay accommodations.
This property is smoke free and all units include a kitchen (including a dishwasher, microwave, fridge and coffeemaker), a TV with pay-per-view movies, en suite laundry facilities, an iron and ironing board, a safe and air conditioning. The apartments are configured with separate living and bedroom areas. In-room Internet access is available for an additional fee of 20 NZD per 24 hours.
Parking is available at an off-site parking facility for 20 NZD per day. Pets are not permitted.
Other on-site amenities include an elevator, fax and copy service, meeting rooms and luggage storage.
Courtenay Place, which features nightlife, shopping on Cuba Street and the St. James Theatre, is about an 8-minute walk away. Museum of New Zealand Te Papa Tongarewa is 11 minutes away on foot, while the Victoria University of Wellington and the Adam Art Gallery are both a 14-minute walk away.
The Wellington International Airport (WLG) is 15 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
Many guests agreed that the rooms were clean, generally comfortable and spacious. Several reviewers appreciated the in-room laundry and kitchen facilities, while a few guests thought that the rooms were well appointed.
Many reviewers found the hotel centrally located for exploring downtown Wellington on foot.
Several guests complimented the staff for their friendly and helpful service. However, a few reviewers expressed concerns about the service they received (see below for more details).
The Bad
There were a couple of common concerns found for this hotel, among the reviews sourced for this editorial.
A few reviewers were disturbed in their rooms by noise from traffic and people leaving neighbouring night clubs.
While several guests praised the service, a few reviewers thought that the customer service was inconsistent during their stay. One reviewer said that some front desk agents provided "minimal and uncaring" service.
Booking.com gave this hotel an average score of 8.7 out of 10, based on 436 guest reviews.
TripAdvisor.ca ranked this hotel #9 out of 45 specialty lodging hotels in Wellington, with an average score of 4 out of 5, from 75 reviews.
The author used the official website, Booking.com and Expedia.ca as sources for writing the overview.
