OverviewCentrally located in downtown Auckland, this property is well located for both business and leisure travellers looking to access downtown destinations on foot. This hotel is
linked via an underground tunnel to the Auckland Convention Centre at THE EDGE, which is four of Auckland’s landmark venues: Aotea Centre, The Civic, Auckland Town Hall and Aotea Square.
All rooms include free local calls, a flat screen TV with pay-per-view movies, floor-to-ceiling windows, a mini-bar, an iron and ironing board, a hair dryer and air conditioning. Wheelchair-accessible rooms are also available.
Guests staying in Club Rooms receive access to the Club Lounge, which offers a free breakfast and evening snacks. Suites provide more spacious accommodations and also include a spa bathroom, with a spa bath and a TV, a living room and/or a balcony.
All rooms include 24 hours of free Wi-Fi and each additional 24-hour period costs $19.90 NZD. Self-parking in an underground parking facility is available on site for $15 NZD per night, while valet parking is also available for $35 NZD per night. Pets are not permitted.
There are multiple on-site dining options at this hotel. Straits Cafe serves breakfast and dinner, while Katsura Japanese Restaurant serves lunch and dinner. This hotel also offers an on-site lounge and room service.
Other on-site amenities include an indoor pool, a rooftop pool deck, a fitness centre, saunas, 24-hour reception and concierge service, a 24-hour business centre, meeting space, a duty free shop and porter/bell service.
The Sky Tower, the SkyCity Convention Centre and Casino and the Auckland Art Gallery are all within a 10-minute walk, while the Auckland Ferry Terminals, the National Maritime Museum and the Viaduct Harbour Marina are all about 16 minutes away on foot. Vector Arena is about 25 minutes away on foot or a 5-minute drive away.
Eden Park Stadium, a cricket venue, is a 7-minute drive away, while Ericsson Stadium, home of the National Rugby League's New Zealand Warriors, is 12 minutes away by car. The Auckland International Airport (AKL) is about 20 to 30 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests seemed impressed with their stay at this hotel.
The rooms were often described as clean and comfortable, while some reviewers added that their rooms were well appointed with modern furnishings, quiet and spacious. Several guests specifically mentioned that the beds were comfortable and one couple said, "the bed was the best that we slept on during our whole trip to New Zealand." A couple of reviewers said that they had pleasant views of the city from their rooms.
The staff were frequently complimented for their friendly and helpful service, while one reviewer said "whoever is in charge of training staff here is doing a brilliant job." However, there was one complaint about valet staff, as noted below.
Many guests found the central downtown location convenient for walking to attractions, shopping and restaurants.
Many reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. A couple of guests appreciated the free Wi-Fi.
Several guests praised the food from the on-site restaurant, while a couple of reviewers enjoyed the on-site indoor pool, fitness centre and sauna.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 96% of 766 guests recommending the property.
TripAdvisor.ca ranked this hotel #7 out of 77 hotels in Auckland, with an average score of 4 out of 5, from 1,070 reviews.
The author used the official website and Expedia.ca as sources for writing the overview.
