OverviewOverlooking the Swan River and about a 2-minute drive from Highway 1, the Crown Metropol Perth is suitable for business or vacation travellers who prefer a full-service hotel with on-site dining, an outdoor pool, a casino, event/banquet space and easy highway access.
Each of the hotel's non-smoking and air-conditioned guest rooms and suites offers cable TV, a minibar, a coffeemaker, an iPod dock, a bathrobe and slippers for each guest, a hair dryer, an in-room safe and a desk. Rooms with a balcony, a separate bedroom and a jetted tub are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional AUD 29 per day.
Hotel amenities include an outdoor pool, a fitness centre, a casino, meeting/banquet space, a business centre, a beauty/barber shop, a gift shop, laundry services and babysitting services. Self-parking is $10 per day and pets are not permitted. The hotel also offers 12 on-site restaurants.
Downtown Perth can be found about 11 minutes away by car, while Centro Victoria Park offers shopping a 6-minute drive from the hotel. Burswood Entertainment Complex is roughly 6 minutes away on foot and Perth Airport is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and food.
Numerous guests praised the hotel's service, characterizing the staff as friendly, attentive, professional and efficient. One patron remarked, "The staff are simply superb. Everyone from the valet to reception to room service staff were warm, friendly and hospitable".
The hotel's accommodations were the source of many compliments by reviewers. They described their rooms as clean, spacious, well equipped, quiet, modern, beautiful and luxurious, with comfortable beds and pillows and amazing city and river views.
Several lodgers were impressed with the hotel's dining options. They described the food as amazing, outstanding and top quality, with a wide variety of options.
The Bad
While the majority of reviews consulted for this analysis were positive, there were several complaints about the hotel's cost.
Several reviewers complained about the cost of the hotel. They found the room rates, restaurant prices, Wi-Fi, parking and in-room water to be very expensive and overpriced.
TripAdvisor.com guest reviews ranked the hotel #1 of 2 Burswood hotels with an average rating of 4 out of 5 from 280 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 267 reviews.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with a 100% recommendation rate from 12 reviews.
