OverviewLocated in downtown Melbourne and about a 10-minute walk from Melbourne Central Station, the Hotel Ibis Melbourne is geared towards business and vacation travellers who prefer a centrally located hotel with on-site dining and extended kitchen amenities close to public transit.
This non-smoking hotel has 250 air-conditioned guest rooms and apartments, each offering cable TV, an in-room safe, a desk and a hair dryer. One- and two-bedroom apartments also include a kitchenette, a separate bedroom and a living area with a sofabed.
In-room Wi-Fi is an additional 27.50 AUD per day (but 30 minutes of free Wi-Fi is available per device in the lobby) and the hotel is wheelchair accessible.
The hotel also offers a business centre, meeting/banquet space, a bar, guest laundry, vending machines and on-site dining at iBistro, which serves a buffet breakfast as well as dinner daily. Self-parking is an additional AUD 25 per day, and pets are not permitted.
Queen Victoria Market is a 5-minute walk west of the hotel, while RMIT University is roughly a 9-minute walk southeastward. Old Melbourne Gaol is about a 7-minute walk southeastward and Melbourne Airport (MEL) is a 25-minute drive northwest. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and restaurant.
Numerous guests were pleased with the hotel's location, describing it as central, and close to Queen Victoria Market, Melbourne Central Station, restaurants, shopping, a supermarket and public transit.
The hotel's staff were the source of many compliments by patrons, who found them to be helpful, friendly and courteous.
Several reviewers praised the hotel's accommodations. They described their rooms as quiet, clean, well equipped and spacious, with comfortable beds.
The hotel's restaurant was also praised by several lodgers, who described it as very good and great, with excellent service.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the Wi-Fi and parking.
A few guests were disappointed with the hotel's Wi-Fi. They felt the 30 minutes of free access per device in the lobby was not enough, and found the additional paid service to be too expensive, at 27.50 AUD per day.
The hotel's parking was a source of complaint for a few reviewers. They reported a lack of spaces at times, as well as very tight laneways that were difficult to maneuver. The cost of parking was also deemed too expensive by some guests, at 25 AUD per day.
TripAdvisor.com guest reviews ranked the hotel #51 of 177 Melbourne hotels with an average rating of 4 out of 5 from 800 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 428 reviews.
Expedia.ca guests reviews rated the hotel 4 out of 5 with a 93% recommendation rate from 215 reviews.
