OverviewLocated about a 4-minute walk from
General I. Zaragoza Metro Station and a 1-minute drive from the nearest Highway 54 on-ramp in downtown Monterrey, the Fiesta American Centro Monterrey is suitable for travellers who require a centrally located hotel with on-site dining and easy access to public transit and the highway.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a table and two chairs and a hair dryer. Rooms with a minibar and an iron and ironing board are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a fitness centre, a sauna, meeting/banquet space, a business centre, a gift shop, guest laundry and on-site dining at Cafe Flores, which serves breakfast, lunch and dinner daily. Parking is available on site and charges apply. Pets are not permitted.
Plaza Mexico and Palacio Municipal de Monterrey are both about a 3-minute walk away, while Museo Metropolitano de Monterrey can be found 1-minute away on foot. Monterrey International Airport (MTY) is roughly a 30-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
Numerous guests praised the hotel's location. They described it as central and close to museums, shopping, restaurants, public transit and Paseo Santa Lucia.
Many travellers enjoyed their accommodations at the hotel. They found their rooms to be clean, spacious, well maintained, modern and quiet, with fast Wi-Fi, good water pressure and great views. A few lodgers had complaints about their accommodations, however (see below).
The hotel's staff were the source of several compliments by reviewers. They were characterized as friendly, attentive and helpful with suggestions and recommendations.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and added fees.
Although the majority of reviewers were pleased with their clean and quiet rooms, a few guests criticized their lodgings. They reported inefficient and noisy air conditioning, dated decor, worn carpets and no in-room microwaves.
A few travellers complained about the extra costs they incurred while staying at the hotel. They felt the parking and in-room coffee should have been included in the room rates, and also found the restaurant's prices to be expensive.
TripAdvisor.com guest reviews ranked the hotel #3 of 79 Monterrey hotels with an average rating of 4 out of 5 from 71 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with an 85% recommendation rate from 40 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 15 reviews.
