OverviewLocated about a 15-minute drive from Mexico City's centre and a 5-minute walk from the San Pedro and San Antonio metro stations, the Holiday Inn Ciudad de Mexico Trade Center is geared towards business and vacation travellers who prefer a centrally located hotel with easy access to public transit, meeting/banquet space and free parking.
This hotel has 188 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-bar, a desk, an iron and ironing board and a hair dryer. Rooms with a full-sized fridge, a jetted tub, a bidet and/or a bathrobe for each guest are also available, as are wheelchair-accessible rooms.
Guests staying on the Executive Club Level have access to a lounge with free snacks and a free breakfast.
Hotel amenities include a spa and wellness centre, fitness facilities, a tennis court, a business centre, meeting/conference space, laundry facilities and free parking. On-site dining is available at Promenade Restaurant, which serves breakfast, lunch and dinner daily. The lobby has a bar that closes at midnight. Room service is available 24 hours a day. Pets are not permitted.
Metropoli Patriotismo is about a 7-minute drive northward, while Aztec Stadium is a 20-minute drive south of the hotel. Chapultepec Zoo is roughly a 10-minute drive south, and Mexico City International Airport (MEX) is a 25-minute drive northeast. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
The hotel's staff were the source of many compliments by reviewers. They were characterized as helpful, friendly, responsive and professional. Guests described staff as providing quick check-in and check-out services.
Numerous lodgers were pleased with the hotel's accommodations. They described their rooms as clean, comfortable, tastefully remodelled, quiet, spacious and well equipped, with strong Wi-Fi signals. It should be noted, however, that a few reviewers had complaints about their rooms (see below).
Several guests enjoyed the hotel's location, finding it to be close to highway access, shopping and public transit.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.
While the majority of lodgers were pleased with their clean and well-equipped rooms, some reviewers had complaints about their accommodations. They reported worn decor, cigarette odours in non-smoking rooms, poor water pressure, uncomfortable beds and small-sized rooms.
A couple guests complained of noise transfer during their stay, and reported being able to hear guests talking and doors slamming in the hallways.
TripAdvisor.com guest reviews ranked the hotel #81 of 260 Mexico City hotels with an average rating of 3.5 out of 5 from 41 reviews.
Hotels.com guest reviews rated the hotel 2.8 out of 5 from 15 reviews.
Expedia.com guest reviews rated the hotel 3 out of 5 with a 20% recommendation rate from 5 reviews.
