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Scandic Sergel Plaza

This is a 4 star hotel in Stockholm
Brunkebergstorg 9, Stockholm, Sweden
Photo 1 - Scandic Sergel Plaza
Downtown hotel within walking distance of attractions, free Wi-Fi
Pros 
  • Free Wi-Fi
  • Many guests described their rooms as clean and comfortable
  • Many reviewers found the location ideal for exploring the downtown area on foot
  • The staff were frequently complimented for their friendly service
  • Many guests praised the food at the free breakfast
  • Several reviewers found the beds comfortable
Cons 
  • Many reviewers found the hotel decor dated
  • A few guests thought that the room rates were expensive
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Editor's Analysis

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Updated on Aug 23, 2013
Overview
This hotel, situated in downtown Stockholm, is a 3-minute walk from the waterfront and a 7-minute walk from the nearest train station. This property is well located for guests looking to explore the downtown area on foot.

This property is 100% smoke free and all rooms include free Wi-Fi, a TV, a desk, a hair dryer, wooden flooring and a sitting area. Some rooms also include an iron and ironing board, free newspapers and a mini-fridge. 

There are also rooms that include all the aforementioned amenities and also include a coffeemaker, bathrobes, upgraded skin-care products and a $50 voucher for use at the on-site store or restaurant. 

Suites provide more spacious accommodations and are configured with separate living, dining and bedroom areas. Suites are furnished with one king bed and a wall bed.

Covered parking is available on site for an additional fee of SEK 350 per day.

The on-site restaurant serves breakfast, lunch and dinner. Room service is also available. Other on-site amenities include a fitness centre, meeting space, a convenience store, laundry service and bicycle rentals. 

The Royal Swedish Opera is 4 minutes away on foot, while the nearest public transit station is a 6-minute walk away. Royal Dramatic Theatre is an 11-minute walk away, while Stockholm Palace and Gamla stan, the old town area, are both about 15 minutes away on foot. Junibacken Children's Museum and Skansen, which is an open-air museum and zoo, are both 16 minutes away via public transit. Ericsson Globe, an indoor arena, is a 15- to 20-minute drive away.

Arlanda International Airport (ARN) is about 36 minutes away via public transit or a 30- to 40-minute drive away. (All walking, public transit and driving time estimates: Google Maps)
The Good
Many guests described generally pleasant experiences at this hotel, among the reviews used for this analysis, and several aspects of the hotel were complimented.

Many guests described their rooms as clean, generally comfortable and spacious, while several reviewers specifically mentioned that the beds were comfortable. A few guests added that their rooms were quiet.

The staff were frequently complimented for their friendly and attentive service.

Many reviewers thought that the hotel was ideally located for exploring the downtown area on foot and a few guests found shopping and restaurants nearby.

Many guests praised the food and selection at the breakfast service, with one reviewer describing the breakfast as outstanding.

A few reviewers appreciated the free Wi-Fi access. However, a couple of guests had a concern about the Wi-Fi service (see below for more details).

The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial.

The decor throughout the hotel, including the guest rooms, was described as dated and in need of upgrades by many guests. 

A few reviewers thought that the room rates were expensive, while one guest complained about expensive prices for on-site parking.

While many reviewers thought that their rooms were spacious, a couple of guests found their guest rooms small. A couple of other reviewers thought that the fitness centre was too small.

A couple of guests complained that the Wi-Fi service was unreliable.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 92% of 75 guests recommending the property.

TripAdvisor.ca ranked this hotel #76 out of 161 hotels in Stockholm, with an average score of 3.5 out of 5, from 426 reviews.

The author used the official website and Booking.com as sources for writing the overview.

Guest Reviews

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1084.57 SEK - 0.00 SEK Scandic Sergel Plaza
Rating:
6.6
Fair
Ranking:
#7
Out of 129 hotels
Guest Rating Explained
Rating: 6.6 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #7 out of 129 hotels in Stockholm ranked by guests.
Guest Recommendations
"The shower leaked badly!"
Verified Guest from Paris, FR rated Scandic Sergel Plaza 8 out of 10 on October 26, 2004

Amenities

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Scandic Sergel Plaza

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Bicycle Rental
  • Shops
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Designated Smoking Area
  • Souvenirs/Gift Shop


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Published 09.01.2015
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