OverviewThis hotel is situated within a 4-minute walk of the Marquis of Pombai Square, in the city centre area of Lisbon. Self-promoted as offering the highest standards of luxury, this property is well suited for guests who prefer more extravagant accommodations.
This hotel is non-smoking and all rooms include free Wi-Fi, a flat screen TV, a safe, a mini-bar, bathrobes, slippers, turn-down service and individual climate control. Select rooms also include a Nespresso coffee machine and Hermes toiletries.
Suites provide more spacious accommodations and are configured with separate living and bedroom areas. Select suites have two floors and a second bathroom. Accessible rooms and suites are available.
Parking is available on site for an additional fee of $16.50 per night. Pets are permitted in select rooms for an extra charge of EUR 20 per night.
The on-site L'Appart Restaurant serves breakfast, lunch and dinner. This hotel has an on-site bar and room service is available 24 hours.
Other on-site amenities include a fitness centre, a 24-hour front desk, meeting and event space, laundry service, concierge service, a newsstand and porter/bell service.
The Perfumes & Companhia - Amoreiras Shopping Center is 12 minutes away on foot, while the Modern Art Centre is a 14-minute walk away. The National Theatre of São Carlos, the Astronomical Observatory of Lisbon and the ferry terminals are all within a 10-minute drive. The Lisbon Portela Airport (LIS) is about 15 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests seemed to enjoy their stay at this hotel.
Many guests agreed that their rooms were clean and spacious, while a few reviewers found their rooms well appointed with modern furnishings. One guest said that the bathroom was elegant. Several reviewers described pleasant views of the city and the park from their rooms. However, there were a few complaints about rooms (see below for more details).
The staff were frequently complimented for their friendly and accommodating service.
Many reviewers found the hotel centrally located and said that public transit, shopping and restaurants were all accessible on foot.
Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. However, a couple guests mentioned extra fees (see below).
A few reviewers praised the food at the on-site restaurant, however, a couple of guests had concerns about the restaurant (see below for more details).
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.
A few guests complained that they were not provided with bottled water in their rooms, while a couple of other reviewers were disappointed that some rooms were not equipped with a coffeemaker or kettle (only certain rooms have a coffeemaker, as noted above).
A couple of reviewers thought that the prices at the on-site restaurant were expensive, while a couple of other guests found the extra charges for phone calls and mini-bar items to be expensive.
Expedia.ca gave this hotel an average score of 4.6 out of 5, with 97% of 527 guests recommending the property.
TripAdvisor.ca ranked this hotel #16 out of 219 hotels in Lisbon, with an average score of 4.5 out of 5, from 1,294 reviews.
The author used the official website and Expedia.ca as sources for writing the overview.
