OverviewThis property is situated among restaurants and bars in downtown Oslo. The Oslo University College and public transportation access are both a 1-minute walk away, while the Royal Palace is 4 minutes away on foot. This hotel is well located for guests looking to explore the downtown area on foot.
All rooms include free Wi-Fi, a TV, a mini-bar and a hair dryer. Standard rooms are furnished with one queen bed and two or three twin beds, while Superior Rooms are furnished with one king bed, one queen bed or two twin beds.
Business Class rooms and suites also include free in-room breakfast, a coffeemaker, pay-per-view movies, free newspapers, free late check-out, bathrobes and slippers. Business class rooms are furnished with one queen bed or two twin beds, while suites are configured with a separate living room, two bathrooms, a surround sound system and one king bed.
Valet parking is available on site for an additional charge and pets are not permitted. Accessible guest rooms are available.
A free breakfast buffet is available daily at the Brasseriet. The on-site Summit lounge serves alcoholic beverages and features a 180-degree view of the city. ENZO Bar and Restaurant serves lunch and dinner. Room service is also available.
Other on-site amenities include an indoor pool, a fitness centre, a sauna, meeting/event space, a children's play area and 24-hour security.
The Oslo Cathedral is a 15-minute walk away, while Oslo Spektrum, a multi-purpose arena, is 20 minutes away on foot or 5 minutes away by car. Oslo Opera House and Frogner Park are both an 8-minute drive away, while Munch Museum is 9 minutes away by car. The Viking Ship Museum is an 11-minute drive away, while the Norwegian Museum of Science and Technology is a 15-minute drive away.
Oslo International Airport (OSL) is about 40 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodGuests seemed generally satisfied with this hotel, among the reviews used for this analysis, and many reviewers found the location convenient for exploring the downtown area on foot.
Many guests praised the food and selection at the free breakfast and one reviewer described the food as delicious. Several reviewers complimented the service and drink quality at the on-site bar.
Several guests found their rooms to be generally comfortable, while a couple of other reviewers agreed that their rooms were well appointed and spacious. However, there were a few room-related complaints (see below for more details).
The Bad
Among the reviews sourced for this editorial, several guests complained about the customer service they received. These reviewers described the front desk staff as disinterested and unhelpful, while one guest suggested that the front desk was frequently understaffed.
A couple of guests complained that their standard rooms were minimally equipped with amenities. While some reviewers found their rooms well appointed, a couple of guests thought that their rooms appeared dated.
There were several other complaints found for this hotel, however, they seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 4 out of 5, with 86% of 262 guests recommending the property.
TripAdvisor.com ranked this hotel #51 out of 87 hotels in Oslo, with an average score of 3.5 out of 5, from 769 reviews.
