OverviewLocated in downtown Amsterdam, about an 8-minute walk from Leidseplein, the NH Amsterdam Centre is geared towards business and vacation travellers who require a centrally located hotel with meeting/banquet space and an on-site spa and wellness centre.
This hotel has 232 air-conditioned guest rooms and suites, each offering cable TV, a coffee/tea maker, a minibar, an in-room safe, a desk, a hair dryer and an iron and ironing board. Rooms with a jetted tub, a separate bedroom and a bathrobe and slippers for each guest are also available.
Limited in-room Wi-Fi is free, with faster service being an additional EUR 10.70 per room, per day. Wheelchair-accessible rooms are available upon request.
Hotel amenities include a spa and wellness centre, a hot tub, fitness facilities (paid), meeting/banquet space, a business centre, laundry services and a bar. Public parking is located off site and pets are permitted for an additional EUR 20 per day, per pet.
On-site dining is offered at Ristorante Sogno (serving breakfast and dinner daily) and Lounge 'L, which serves lunch and dinner daily.
The Van Gogh Museum is about a 10-minute walk away, while Magna Plaza is 8-minutes northeastward via public transit. The Stadsschouwburg is a 3-minute walk northeast, and Schiphol Amsterdam Airport (AMS) is roughly a 20-minute drive southeast. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was complimented by numerous lodgers, who found it close to public transit, museums, parks, shopping, restaurants, attractions, the Van Gogh Museum, nightlife and Leidseplein.
Many guests offered compliments to the hotel's staff, characterizing them as friendly, accommodating and bilingual. A few reviewers had complaints about the staff, however (see below).
Several patrons were pleased with the hotel's accommodations. They described their rooms as clean, cozy and well equipped, with comfortable beds. It should be noted, however, that some reviewers were disappointed with their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and the staff.
Although several reviewers were pleased with their clean and well-equipped rooms, some guests had complaints about their lodgings. They reported slow and erratic Wi-Fi, small-sized rooms, street noise, uncomfortable beds and worn decor.
While many lodgers were pleased with the level of customer service they received, some reviewers were disappointed with the staff. They found them to be rude, unhelpful and inefficient.
