OverviewOverlooking the Amstel Canal, and about an 11-minute drive from Amsterdam's city centre, the Hilton Amsterdam is suitable to business and vacation travellers who prefer a hotel with meeting/conference space, on-site dining and a health club.
This non-smoking hotel has 271 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a minibar, a desk, a hair dryer, a laptop safe and a trouser press. Rooms with a dining table, a separate bedroom and a bathrobe and slippers for each guest are also available, as are rooms with wheelchair accessibility. In-room Wi-Fi is an additional EUR 25 per 24 hours.
Hotel amenities include a sauna, a steam room, a hot tub, a solarium, fitness facilities, massage services, a bar, meeting/conference space, a business centre, a beauty/barber shop, a gift shop, laundry services and babysitting services. Parking is an additional EUR 35 per day and pets are permitted for EUR 30 per pet, per stay.
On-site dining is offered at Roberto's Restaurant (serving breakfast, lunch and dinner daily) and Issimo, which is open for breakfast and lunch Monday through Friday.
The Van Gogh Museum is about a 4-minute drive northeast, while shopping is available in the P.C. Hooftstraat District, which is a 5-minute drive northeast. The Olympic Experience is roughly a 10-minute trip via public transit and Schiphol Amsterdam Airport (AMS) is a 15-minute drive southwest. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and location.
Many reviewers were impressed with their accommodations at the hotel. They described their rooms as spacious, clean, modern, well laid-out and quiet, with tasteful decor, comfortable beds and nice views of the Amstel Canal.
The hotel's staff were the source of numerous compliments by lodgers, who found them to be friendly, helpful and attentive.
Several guests enjoyed the hotel's location, describing it as close to museums, public transit, downtown, Central Train Station, shopping and the Van Gogh Museum. One reviewer remarked, "As for the location, I think it was a wonderful option - just a few tram stops from the museums, walking distance to a supermarket and restaurants (where everyone spoke English), yet away from the mayhem of other parts of Amsterdam". It should be noted, however, that a few guests found the location a little outside of Amsterdam's city centre.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about added costs.
A few reviewers complained of the added costs they incurred while at the hotel. They cited the additional fees for Wi-Fi and parking, and also felt the hotel's food was overpriced.
TripAdvisor.com guest reviews ranked the hotel #40 of 337 Amsterdam hotels with an average rating of 4.5 out of 5 from 926 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 93 recommendation rate from 297 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 208 reviews.
The author called the hotel on August 16, 2013 to verify some information.
