OverviewSituated south of the city centre, this property is well located for guests looking to access the airport and public transportation. The Schiphol Amsterdame Airport (AMS)
is 15 to 20 minutes away by car, while the Amsterdam Amstel Subway Station is a 9-minute walk away.
All rooms include free Wi-Fi, a TV, a clock radio, a coffeemaker, a desk, a safe, a sitting area and air conditioning. Some rooms have just a shower in the bathroom, while select rooms also include a tub.
Free parking is available on site and pets are not permitted.
A continental breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10:30 am on weekends. The on-site Bastion Restaurant serves lunch and dinner. Other on-site amenities include a 24-hour front desk, a fitness centre, a games room, free newspapers, luggage storage and laundry facilities.
The Amsterdam Arena is about 6 minutes away by car, while the Van Gough Museum, the Rijksmuseum, which is a Dutch national museum, and Paradiso, a rock music venue, are all about 12 minutes away by car.
Downtown attractions are about a 15- to 20-minute drive away or about 35 minutes away by public transit. Downtown attractions include the Anne Frank House, the Science Centre NEMO and The National Maritime Museum. (All driving and public transit time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests described their rooms as basically furnished, but clean. Several guests thought that the rooms were generally comfortable, while a couple of reviewers found the rooms quiet.
A couple of guests appreciated the free parking. A couple of other reviewers thought that the service was friendly, however, many other guests did not (see below for more details).
The Bad
Guests frequently complained about the customer service, among the reviews sourced for this editorial. Guests described the front desk staff as unfriendly, inconsistent, "rude and condescending". One reviewer suggested that the front desk might have been understaffed.
Several guests thought that the room prices were too expensive, given the quality of the accommodations. Several reviewers found the menu prices and the food poor at the on-site restaurant.
Several reviewers said that this hotel was located too far from downtown attractions.
A few guests thought that the room interiors appeared dated.
Expedia.ca gave this hotel an average score of 3.6 out of 5, with 82% of 168 guests recommending the property.
TripAdvisor.ca ranked this hotel #242 out of 338 hotels in Amsterdam, with an average score of 3 out of 5, from 193 reviews.
