OverviewLocated a 2-minute walk from the Europe Metro Station and about a 15-minute drive from Paris's city centre, the Quality Hotel Opera Saint Lazare is geared towards pedestrian travellers who prefer a pet-friendly hotel with a free continental breakfast, free Wi-Fi and easy access to public transit.
Each of this non-smoking hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a laptop safe, a minibar, a coffeemaker, a desk, an iPod docking station, an iron and ironing board and a hair dryer. Suites with a separate bedroom are also available, as are wheelchair-accessible rooms.
The hotel also offers a business centre, guest laundry and a free continental breakfast in the room. An American-style breakfast buffet is also served in the hotel's breakfast room (charges apply). One pet per room is permitted free of charge and the hotel does not provide on-site parking.
Saint Lazare Train Station and Centre Commercial Saint-Lazare Paris can both be found about a 7-minute walk away, while Louvre Museum is roughly a 12-minute drive from the hotel. Paris Orly Airport (ORY) is 30 minutes away by car. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.
The hotel's location was enjoyed by numerous reviewers, who described it as safe and close to public transit, restaurants, shopping, a grocery store, the Champs Elysees, Opera Garnier, the Arc de Triomphe, the Eiffel Tower and Galleries Lafayette. One guest remarked, "The hotel is a 5 minute walk from Europe metro station and is in an ideal spot for exploring Paris".
Many lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, modern, quiet, beautifully decorated and well equipped, with comfortable beds. Some patrons had complaints about their rooms, however (see below).
The hotel's staff were the source of several compliments by guests, and were characterized as friendly, bilingual and helpful with directions. One reviewer remarked, "Though the property is notable, the real distinction of this hotel is the staff and management. All our questions were answered with a smile and our needs were met or exceeded. Special consideration was given for my children. We were treated as if we were the most important guests in the city".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although the majority of lodgers were pleased with their clean and well-equipped rooms, some lodgers had complaints about aspects of their accommodations. Most notably, the rooms were described as small, and guests pointed out the bathroom door was see-through and not soundproof, causing a lack of privacy. A few reviewers also complained of spotty Wi-Fi signals and a lack of wardrobe space for clothing.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 481 reviews.
TripAdvisor.com guest reviews ranked the hotel #942 of 1,796 Paris hotels with an average rating of 3.5 out of 5 from 200 reviews.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with a 77% recommendation rate from 66 reviews.
