OverviewLocated about a 12-minute drive from Paris's city centre and a 9-minute walk from Alexandra Dumas Metro Station, Mama Shelter is suitable for business and vacation travellers who prefer a well-priced hotel with on-site dining, extended kitchen amenities and easy access to public transit.
This hotel has 171 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, free in-room movies, a microwave, a mini-bar, a sink, an iMac computer, a CD/DVD player, an in-room safe, a desk and a hair dryer. Rooms with a terrace and a separate bedroom are also available. The hotel does not offer wheelchair-accessible rooms.
Hotel amenities include a business centre, a meeting/event room, a gift shop, an elevator and laundry services. The hotel also offers a restaurant (open for breakfast, lunch and dinner daily) and a pizzeria, which is open daily for lunch and dinner. Pets are permitted (a nightly fee is applicable), and parking is an additional EUR 25 per day.
Centre Commercial Bel'Est offers shopping about a 5-minute drive northeast of the hotel, while La Colline National Theatre can be found roughly 11 minutes away on foot. Pere Lachaise Cemetery is a 9-minute walk west, and Paris Orly Airport (ORY) is about a 20-minute drive south. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's value, rooms, staff and restaurants.
Numerous guests praised the hotel's value. They described the rates as reasonable, low, affordable, great and well priced.
The hotel's accommodations were the source of many compliments by reviewers. They found their rooms to be clean, modern, spacious and well equipped, with comfortable beds, good water pressure and strong Wi-Fi signals. It should be noted, however, that a few guests had complaints about their rooms (see below).
Several lodgers enjoyed the level of customer service they received, characterizing the staff as helpful, friendly and efficient.
The hotel's restaurants were also praised by several reviewers, who described the food as very good, delicious and inexpensive.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and the location.
While the majority of reviewers were pleased with their clean and modern rooms, a few guests had complaints. They were disappointed there were no in-room coffeemakers or mini-fridges, and also mentioned the lighting was too dark.
Although several lodgers enjoyed the hotel's proximity to public transit and Pere Lachaise Cemetery, a few guests were disappointed with the hotel's location. They found it to be a bit outside of the city centre and far from local attractions for their needs.
TripAdvisor.com guest reviews ranked the hotel #353 of 1,801 Paris hotels with an average rating of 4 out of 5 from 534 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 306 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 71% recommendation rate from 7 reviews.