OverviewLocated about a 4-minute drive from Brussels' city centre and a 1-minute walk from Rogier Metro Station, the Thon Hotel Brussels City Centre is suitable for business or vacation travellers who require a centrally located hotel with meeting/conference space, a breakfast restaurant and easy access to public transit.
This hotel has 454 air-conditioned guest rooms and suites, each offering cable TV, a coffee/tea maker, a mini-fridge, a desk, an in-room safe and a hair dryer. Rooms with a kitchenette, a bathrobe and slippers for each guest, a dining area, a separate bedroom and a trouser press are also available, as are wheelchair-accessible rooms. Wi-Fi is available for an additional $6.95 per day.
Hotel amenities include express check-in and check-out, a fitness centre, a sauna, meeting/conference space, a business centre, a gift shop, laundry services, a bar and a breakfast restaurant. Pets are not permitted and parking is an additional EUR 15.50 per day.
Belga Queen Restaurant is about a 10-minute walk south of the hotel, while City 2 Shopping Centre is a 3-minute walk southeast. Grand-Place is roughly an 8-minute trip via public transit and Brussels Airport can be found 20 minutes away by car. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.
Numerous guests were pleased with the hotel's location, finding it close to the city centre, Place Royale, restaurants, shopping, public transit and the Brussels Parliament Building. One guest remarked, "Having never been to Brussels before, this hotel was situated quite conveniently for shopping, tourist attractions, public transport, restaurants and bars. You could find whatever you wanted within a 5-10 minute walk".
The hotel's accommodations were praised by many reviewers. They described their rooms as modern, clean, well equipped and spacious, with great city views, comfortable beds and good Wi-Fi.
The hotel's staff were the source of several compliments by patrons, who characterized them as friendly, multilingual, accommodating and helpful. One guest noted, "The staff was more than polite and helpful, never stressed, always fine tuned and very pleasant".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added costs and crowding.
Some guests were disappointed with the extra costs they incurred while staying at the hotel. They found the Wi-Fi charge, the parking fee and the cost for breakfast to be overpriced and expensive.
A few reviewers complained about crowding within the hotel. They reported long check-in lines, lines for the business centre and long waits for the elevators.
TripAdvisor.com guest reviews ranked the hotel #
5 of 14 Saint-Josse-ten-Noode hotels with an average rating of 3.5 out of 5 from 756 reviews.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 689 reviews.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 82% recommendation rate from 482 reviews.