OverviewLocated about an 8-minute drive from Brussels' city centre and a 2-minute walk from Louise Metro Station, the Four Points by Sheraton Brussels is suitable for business or vacation travellers who require a pet-friendly hotel with on-site dining and easy access to public transit.
Each of the hotel's air-conditioned guest rooms offers 30 minutes of free Wi-Fi, cable TV, an in-room safe, a desk, a coffeemaker and a hair dryer. Additional in-room Wi-Fi is EUR 15 for 24 hours. Rooms with a bathrobe and slippers for each guest and an iPod dock are also available, as are wheelchair-accessible rooms. The hotel provides smoking and non-smoking rooms.
Hotel amenities include a fitness centre, a sauna, meeting/banquet space, a garden, a business centre, guest laundry and on-site dining at La Four'chette Restaurant, a casual restaurant that serves breakfast, lunch and dinner daily. Self-parking is an additional EUR 16 per day. The lobby lounge serves drinks and snacks daily, from 5 pm to 11 pm.
Small pets (cats and dogs) weighing up to 15 pounds are permitted free of charge, with a EUR 50 refundable deposit.
Grand Place is roughly a 7-minute drive away, while Place Flagey can be found 9 minutes away on foot. Royal Museums of Fine Arts of Belgium is about 15 minutes away via public transit or a 20- to 25-minute walk away, and Brussels Airport (BRU) is a 16-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
The hotel's staff were the source of numerous compliments by reviewers, who found them to be friendly, helpful and knowledgeable about the area. One guest remarked, "First of all, the staff/service was absolutely fabulous. They not only gave us great information about what to do on our day in Brussels, but they were fun, kind, and gracious. They were willing to look through a list of restaurant recommendations and tell us which were the best".
Many lodgers were pleased with the hotel's accommodations, describing their rooms as spacious, clean and quiet, with comfortable beds and fast Wi-Fi. One patron noted, "The room was more spacious than expected, and the same goes for the bathroom. The double bed is the absolute highlight of the Four Points experience, being remarkably comfortable for a sub-100€ hotel". A few guests reported dated decor, however.
The hotel's location was enjoyed by several guests, who found it close to public transit, shopping, restaurants and Grand Place, as well as the Chatelaine and Flagey areas. One traveller offered, "As for position, this depends on what you are in Brussels for, It is right in the heart of ex-pat communities, so if you are visiting someone who lives in Brussels it is great, just a short tram (or about a 20 min walk) to the old town centre, plus you can get a tram from the corner of the street to the European parliament area of town".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the added costs incurred.
A few lodgers were disappointed with the extra costs they incurred while at the hotel. These guests felt free Internet should have been included in the room rates, and also found the cost of breakfast and parking to be expensive.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 420 reviews.
TripAdvisor.com guest reviews ranked the hotel #55 of 190 Brussels hotels with an average rating of 4 out of 5 from 389 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 94% recommendation rate from 236 reviews.
