OverviewLocated about a 6-minute walk from
Kettenbruckengasse U-Bahn Station and a 1-minute drive from Rechte Weinzeile Highway, the Holiday Inn Vienna City is suitable for travellers who require a hotel with on-site dining and easy access to the highway and public transit.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi (must be renewed every 59 minutes in order to stay free), cable TV, an in-room safe, a mini-fridge, a minibar, a desk, an iron and ironing board, a hair dryer and a free morning newspaper. Rooms with a living area and a sofabed, a separate bedroom and a bathrobe for each guest are also available, as are wheelchair-accessible rooms.
Hotel amenities include a Turkish steam bath, a bar/lounge, meeting space, a business centre, guest laundry and on-site dining at Wiener Moderne, which serves breakfast and dinner. Parking is an additional EUR 17 per day.
Downtown Vienna is about a 10-minute drive from the hotel, and the Naschmarkt offers shopping roughly 7 minutes away on foot. Leopold Museum is a 6-minute drive away and Flughafen Wien - Vienna International Airport (VIE) can be found 20 minutes away by car. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
The hotel's staff were praised by numerous guests, who characterized them as friendly, professional, efficient and helpful with suggestions and directions. One reviewer remarked, "The staff, were just so considerate and friendly, and incredibly helpful, recommending restaurants, the best sights and booking various tours, and they have a genuine passion for the needs and comfort of their guests".
Many lodgers enjoyed the hotel's location. They described it as easy to find, and close to restaurants, public transit, Naschmarkt, the Opera House, museums, shopping, supermarkets and St. Stephen's Cathedral.
Several reviewers enjoyed the hotel's accommodations. They described their rooms as clean, quiet, spacious, modern and well equipped, with comfortable beds. A few patrons had complaints about their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of guests were pleased with their clean and well-equipped rooms, a few lodgers had complaints about their accommodations. They reported small-sized rooms, inefficient air conditioning, street noise and slow Wi-Fi.
TripAdvisor.com guest reviews ranked the hotel #56 of 363 Vienna hotels with an average rating of 4 out of 5 from 445 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 76 reviews
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with an 89% recommendation rate from 55 reviews.