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Royal Inn Madinah

This is a 5 star hotel in Medina
Markazia (Central) Area, Medina, Saudi Arabia
Photo 1 - Royal Inn Madinah
One block from Prophet's Mosque, good rates, but mixed room reviews
Pros 
  • Free breakfast, free Wi-Fi (in public areas), free limited parking
  • The hotel's proximity to Prophet's Mosque and shopping was praised
  • Many guests enjoyed their clean and comfortable rooms
  • The hotel's rates were described as reasonable
Cons 
  • Some guests found the staff to be unresponsive and slow
  • Some lodgers were disappointed with the lack of in-room Wi-Fi and small rooms
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Editor's Analysis

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Updated on Nov 3, 2013
Overview
Located about an 8-minute drive from Medinah's city centre and a 2-minute drive from the nearest King Faisal Road on-ramp, Dyar International Hotel Madinah is geared towards travellers who prefer a well-priced and centrally located hotel with a free breakfast, on-site dining and easy highway access.

Each of the hotel's air-conditioned guest rooms offers cable TV, an in-room safe, a minibar, a desk and a hair dryer. Smoking and non-smoking rooms are offered and the hotel has an elevator.

Hotel amenities include 24-hour reception, laundry services, a business centre, a free breakfast and free parking (reservation required). On-site dining is available at the hotel's restaurant, which serves breakfast, lunch and dinner daily and offers free Wi-Fi. Pets are not permitted.

Prophet's Mosque is located about one block away from the hotel, while Centre Point offers shopping a 6-minute drive away. Islamic University can be found roughly 30 minutes away by car and Prince Mohamed Bin Abdul Aziz Airport (MED) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and rates.

Numerous guests praised the hotel's location. They found it to be central, and close to Prophet's Mosque, shopping, restaurants and a supermarket. 

The hotel's accommodations were enjoyed by many reviewers. They described their rooms as clean and well equipped, with comfortable beds and great views of Prophet's Mosque. Some lodgers had complaints about their rooms, however (see below).

Several patrons were pleased with the hotel's rates. They were described as excellent, reasonable and great.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the staff and the rooms.

Although some lodgers were pleased with the level of customer service they received, some reviewers complained about the staff. They described them as unresponsive, slow and rude, and reported a lack of bell boy staff and long check-in times.

While the majority of guests were satisfied with their well-equipped and comfortable rooms, some travellers criticized their lodgings. They reported no in-room Wi-Fi (available in public areas only), noise transfer from the street, small rooms, a lack of cleaning, inefficient air conditioning and a lack of toiletries.
Booking.com guest reviews rated the hotel 7.4 out of 10 from 495 reviews.

TripAdvisor.com guest reviews ranked the hotel #1 of 8 Medina B&Bs and Inns with an average rating of 3.5 out of 5 from 21 reviews.

Agoda.com guest reviews rated the hotel 7.8 out of 10 from 4 reviews.

Amenities

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Royal Inn Madinah

  • Room Service
  • Restaurant
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Safe-Deposit Box
  • Photocopier
  • Self Laundry


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Published 09.01.2015
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