OverviewLocated about a 4-minute drive from
Manila International Airport (MNL) Terminal 3 Arrivals Area and a 4-minute drive from the nearest Skyway on-ramp, the Remington Hotel is part of the adjacent Resortworld Complex and is suitable for car or air travellers who prefer a hotel with a free airport shuttle and easy highway access.
Each of the hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, slippers for each guest and a private bathroom with a bidet and complimentary toiletries. Rooms with a sitting area and sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
The hotel also offers vending machines, laundry facilities and a daily breakfast buffet (charges apply). A free airport and area shuttle is also available, as well as a shuttle to Resortworld's casino (please contact the hotel for details). Parking is PHP 100 per day and pets are not permitted.
Pasay's city centre is about a 9-minute drive from the hotel, while Villamor Golf Course is 4 minutes away by car. SM Mall of Asia is roughly a 12-minute drive away and the Japanese Embassy is an 11-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rooms and staff.
Many guests praised the hotel's location. They described it as safe and close to the airport, shopping, a casino, restaurants, a convenience store and highway access.
Several reviewers were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet and spacious, with comfortable beds and linens, good water pressure and many English TV channels. Some patrons criticized their lodgings, however (see below).
The hotel's staff were the source of some compliments by lodgers. They were characterized as friendly, helpful and accommodating. A few guests were disappointed with the level of customer service they received, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and the staff.
Although several reviewers were satisfied with their clean and quiet rooms, some guests were disappointed with their accommodations. They reported poor or no in-room Wi-Fi, no individual air conditioning control resulting in cold rooms, a lack of toiletries, hair dryers, coffeemakers and fridges and some cleaning issues.
While some lodgers complimented the hotel's friendly and helpful staff, a few guests complained about the level of customer service they received. They characterized the staff as unfriendly, inefficient and unhelpful.
Booking.com guest reviews rated the hotel 6.8 out of 10 from 407 reviews.
TripAdvisor.com guest reviews ranked the hotel #14 of 18 Pasay hotels with an average rating of 2.5 out of 5 from 249 reviews.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with an 80% recommendation rate from 177 reviews.
