OverviewLocated in Pasay City's downtown, and about a 2-minute walk from
Saulog Transit Bus Terminal, the Hotel Sogo Pasay Rotonda is geared towards travellers who prefer an economical and centrally located stopover hotel with on-site dining and easy access to public transit.
This hotel has 183 air-conditioned guest rooms, each offering cable TV, an in-room safe, a desk and a private bathroom. Rooms with a seating area and a hair dryer are also available.
Hotel amenities include a restaurant, room service, a massage and beauty centre, an elevator, free parking and free Wi-Fi in public areas.
The SM Mall of Asia can be found about a 7-minute drive away, while SMX Convention Center is roughly an 11-minute drive west. The Cultural Center of the Philippines is a 12-minute drive northwest and Ninoy Aquino International Airport (MNL) is a 14-minute drive southeast. (All distances and travel time estimates: Google Maps)
The GoodGuest reviews consulted for this analysis showed positive responses to the hotel's rates and location.
Several reviewers were pleased with the hotel's rates. They described them as cheap, budget friendly, reasonable, low and affordable.
The hotel's location was also enjoyed by some guests. They found it to be close to public transit, the airport, shopping, restaurants, a convenience store and the night market. It should be noted, however, that several lodgers had complaints about the hotel's location (see below).
The Bad
Guest critiques sourced for this review showed negative responses to the hotel's rooms, location and staff.
Although some lodgers described their rooms as clean and comfortable, several reviewers were disappointed with their accommodations. They reported no windows, small-sized rooms, adult-only TV channels, cleaning issues, plumbing issues and uncomfortable beds.
While some guests enjoyed the hotel's proximity to the airport and public transit, several patrons had complaints about the hotel's location. They described it as having a high crime rate, and mentioned being told by taxi drivers not to walk around unaccompanied at night. It was also expressed many times by reviewers that they felt the hotel was mainly for rendezvous.
Several patrons were not satisfied with the level of customer service they received while at the hotel. They characterized the staff as rude, inattentive and unfriendly, reporting they had difficulty communicating in English and provided poor customer service.
Agoda.com guest reviews rated the hotel 6 out of 10 from 196 reviews.
TripAdvisor.com guest reviews ranked the hotel #7 out of 10 Pasay B&B and Inns with an average rating of 1.5 out of 5 from 6 reviews.