OverviewLocated just off the Makati stretch of South Super Highway, and a 14-minute walk from Pasay Rd. Station, the Avitel Hotel Makati City is geared towards business or vacation travellers who require a well-priced stopover hotel with a free breakfast and easy access to transit and the highway.
This hotel has 28 air-conditioned guest rooms, offering amenities such as free Wi-Fi, free cable TV, a minibar, a coffeemaker, an in-room safe, a desk and a private bathroom with a hair dryer.
Hotel amenities include a spa and wellness centre, a coffee shop, a restaurant, 24-hour room service, a garden, laundry services, free parking and a complimentary breakfast. Pets are permitted (charges may apply) and the hotel does not offer wheelchair-accessible rooms.
Makati's city centre is roughly a 12-minute drive eastward, and SM Mall of Asia is 8 minutes away by car. The Manila Film Center is a 10-minute drive west of the hotel and Ninoy Aquino International Airport (MNL) is a 20-minute drive south. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's value, staff, rooms and location.
Numerous guests praised the hotel's value, describing the rates as affordable, cheap, reasonable and low. One reviewer noted, "This hotel is good value for money, location is great, a good choice for budget travellers in the city".
The hotel's staff were the source of many compliments by reviewers, who characterized them as helpful, polite, accommodating and efficient. One guest remarked, "from the moment I got to the hotel I felt I was really taken care of. The staff were extremely friendly & although there was no elevator my bags were brought upstairs for me".
Several lodgers enjoyed the hotel's accommodations. They found their rooms to be clean, well maintained and well equipped, with comfortable beds and pillows, good AC and fast Wi-Fi. A few reviewers did have complaints about their rooms, however (see below).
The hotel's location was also praised by several guests, who described it as close to the airport, restaurants, shopping, central Makati, public transit, a pharmacy and a convenience store.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer, the rooms and the lack of elevator.
Some guests had complaints about noise disturbances. They reported noise in rooms facing the highway, and recommended lodgers book rooms on the opposite side of the hotel for a quieter stay.
While the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests were disappointed with their lodgings. They reported small rooms and bathrooms and cigarette odours in non-smoking rooms.
The hotel's lack of elevator was an inconvenience for a few patrons. They recommended those with mobility issues book rooms on the second or third floors (the hotel has five floors).
Agoda.com guest reviews rated the hotel 7.5 out of 10 from 363 reviews.
Hotelscombined.com guest reviews rated the hotel 7.6 out of 10 from 255 reviews.
TripAdvisor.com guest reviews ranked the hotel #3 of 23 Makati B&B and Inns with an average rating of 4 out of 5 from 18 reviews.
