OverviewThis property is situated in Cebu City, within a 1-minute walk of a grocery store and within a 6-minute walk of a police station. Offering multiple restaurants and a pool, this property is well suited for guests who prefer to access dining and recreation on site.
Both smoking and non-smoking accommodations are available. All 175 rooms include free Wi-Fi, a TV, a kitchenette (including a coffeemaker), an en suite bathroom and air conditioning. Some rooms also include a separate living/dining area.
Suites, which provide more spacious accommodations, are also available and include upgraded amenities.
Free secure underground parking is available on site. There are multiple other on-site dining options, including a sports bar, a poolside bar, a cafe and a Courtyard Grill & Restaurant for events. Room service is available 24 hours.
Other on-site amenities include a pool, a spa, a games room, a business centre, meeting space, laundry service, safe deposit boxes, valet service and a concierge desk.
Shopping and dining at the Banawa Public Market is 10 minutes away on foot, while the Cebu Provincial Capitol is a 17-minute walk away. Fuente Osmeña, a monument in the centre of Cebu City, and Robinson's Place (a shopping mall), are both 6 minutes away by car, while Cebu Taoist Temple is a 7-minute drive away. Mactan Island, which features beaches, an aquarium and a golf club, is about 24 minutes away by car and ferry.
The Cebu Mactan International Airport (CEB) is a 30- to 35-minute drive away, including the ferry trip. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, a few guests found their rooms to be spacious. A couple of guests thought that their rooms were clean, however, a couple of other reviewers did not (see below for more details).
Several guests complimented the staff for their friendly, professional and helpful service. However, several other reviewers were disappointed with the service they received (see below for more details).
A couple of guests praised the food at the on-site restaurants, while a couple of other reviewers enjoyed the on-site pool.
A couple of reviewers thought that this property offered good value for the money they spent.
The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial.
Several reviewers thought that their rooms appeared dated and were in need of maintenance. A couple of guests complained that their in-room air conditioners were not working properly and, as mentioned above, a couple of reviewers thought that their rooms could have been cleaned more thoroughly.
A few guests thought that this hotel was located too far from the airport and downtown area.
A couple of reviewers complained about slow and unreliable Wi-Fi service, while a couple of other guests were disturbed in their rooms by noise from the on-site banquet room and sports bar.
As mentioned above, some guests were disappointed with the customer service they received. Several guests described the staff as unhelpful, while one reviewer complained that the staff were unwilling to alter his reservation.
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 71% of 35 guests recommending the property.
TripAdvisor.ca ranked this hotel #54 out of 68 hotels in Cebu City, with an average score of 2.5 out of 5, from 40 reviews.
The author used the official website, Expedia.ca and Booking.com as sources for writing the overview.
