OverviewThis property is situated on a beach overlooking the South China Sea. Offering multiple on-site recreational facilities, water sports and restaurants, this property is well suited for guests looking for a resort experience.
This property is smoke free and all rooms include free Wi-Fi, a balcony, a sitting area, marble fixtures, a TV with movie channels, a safe, a coffeemaker and free bottled water. Suites provide more spacious accommodations and accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily at one of the on-site restaurants. This hotel offers five on-site restaurants and two bars, including fine dining, casual dining and cafes. Room service is available 24 hours.
On-site recreational facilities include private beach access with cabanas, an eco-friendly championship golf course, an outdoor pool, a children's pool and waterslide, a fitness centre, a games room, a kids club, tennis court and an Orangutan Education Centre. This hotel provides tour assistance, including horseback riding, catamaran sails, private boat charters, jet ski and banana boat rentals, paddle boards, ATV safaris and deep sea fishing.
Other on-site amenities include a spa, a conference centre, meeting and event space, an Internet cafe, safe deposit boxes, car service, babysitting service, a gift shop, a 24-hour front desk and laundry and shoe-shine service.
Access to Highways A1 and A4 are within a 14-minute drive, while the city centre of Kota Kinabalu is about 40 minutes away by car and includes the Sabah Museum, the Atkinson Clock Tower and the Grace Garden. The Kota Kinabalu Airport (BKI) is about a 45-minute drive away. (All driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests described happy and pleasant experiences at this hotel.
The staff were the most complimented aspect of this property and many guests praised the staff for their friendly and helpful service. One reviewer found the service to be personalized, while another guest said that the staff paid great attention to detail. One reviewer said, "the care of these staff is authentic and it was such a pleasure to stay".
Many guests enjoyed the private beach area and found it clean and spacious. One reviewer mentioned that "the beach is clean with minimal seaweed, cleaned and raked twice a day." Many reviewers also enjoyed the pool area.
Several reviewers found their rooms clean, while some guests added that the rooms were generally comfortable, spacious, well appointed with modern furnishings and well equipped.
The food at the on-site restaurant was praised by several guests and one reviewer appreciated the variety of restaurants available at the resort.
Some guests mentioned enjoying the on-site water sports, the spa, children's activities and the Orangutan Education Centre.
The Bad
There were very few common concerns or complaints found for this property, among the reviews sourced for this editorial. However, a couple of guests thought that the resort was too far from the city centre.
While some guests liked the Orangutan Education Centre, a couple of guests thought that the orangutan sanctuary was a bit disappointing. One guest explained, "you spend an hour watching them feed at a platform in the rain forest after watching a short video about their work."
Expedia.ca gave this hotel an average score of 4.5 out of 5, with 94% of 102 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 87 hotels in Kota Kinabalu, with an average score of 4.5 out of 5, from 2,654 guest reviews.
