OverviewThis hotel is situated in a remote forested location, about a 60-minute drive from Kuala Lumpur. Offering private cabins and a tech-free environment, this property is well suited for guests looking to "disconnect" and have a peaceful vacation experience.
Each cabin includes a private BBQ, a kitchenette, mosquito nets and ceiling fans. This retreat promotes a tech-free environment and therefore the following amenities are not available: Internet and Wi-Fi access, a TV, air conditioning and complimentary toiletries.
Free parking is available on site and pets are permitted.
Other on-site amenities include an outdoor pool and a garden. This hotel does not offer on-site dining.
There are waterfalls and plunge pools within a 30-minute walk of this hotel, while the nearest village area and Highway 1 is about a 6-minute drive away. The Serendah Golf course is 12 minutes away by car.
Kuala Kubu Bahru and Selangor Dam are about 35 minutes away by car, while the Kuala Lumpur International Airport (KUL) is a 75- to 80-minute drive away, depending on traffic. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests enjoyed the quiet and relaxing atmosphere at this property and many reviewers enjoyed the tech-free environment.
Many guests found the cabins to be generally comfortable, while some other reviewers added that their cabins were clean and well equipped. One reviewer said that "Everything was well thought of from cutlery, cooking utensils, pots, sheets and extra blankets to umbrellas in case of rain." Many guests appreciated the on-site BBQ areas, while a few reviewers enjoyed that some of the cabins had open roofs.
A few guests enjoyed the on-site pool area, while a couple of reviewers said that they liked the nearby waterfalls.
A couple of reviewers complimented the staff for their friendly service, however, several guests expressed concerns about the customer service (see below for more details).
The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial.
Several guests were concerned about the customer service they received. A few reviewers said that the staff were unfriendly and disinterested, while a couple of guests said that the caretakers begged for money and made them feel unsafe.
A few reviewers complained about poor highway signage and said that the hotel was difficult to locate.
A couple of guests thought that the room rates were expensive.
Bugs and mosquitoes were spotted in the cabins by a couple of guests, while a couple of other reviewers said that the bathrooms did not meet their cleanliness expectations.
Agoda.com gave this hotel an average score of 6.9 out of 10, based on 115 guest reviews.
TripAdvisor.ca ranked this B&B #38 out of 234 B&B and Inns in Kuala Lumpur, with an average score of 3.5 out of 5, from 32 reviews.
The author used the official website and Agoda.com as sources for writing the overview.
