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Hotel Metropolitan Tokyo

This is a 4 star hotel in Tokyo
1-6-1 Nishi-Ikebukuro, Toshima-Ku, Tokyo, Japan
Photo 1 - Hotel Metropolitan Tokyo
Near Ikebukuro Station, on-site restaurants, business and fitness centre
Pros 
  • Many guests described their rooms as clean and well maintained
  • The staff were frequently complimented for their friendly service
  • Many reviewers found the location convenient for accessing shopping, restaurants and the train station
  • A few guests thought that the room rates were reasonable
  • A few reviewers praised the food at the on-site restaurants
Cons 
  • A couple of guests complained about expensive prices at the on-site restaurant
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Editor's Analysis

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Updated on Jun 25, 2013
Overview
This property is situated among shopping, restaurants and offices, within a 3-minute walk of the Ikebukuro Station (public transit). Offering multiple on-site restaurants and services, this property is well suited for guests who prefer easy access to a variety of amenities.

Both smoking and non-smoking accommodations are available and all 814 rooms include a TV with pay-per-view movies, an en suite bathroom, a mini-fridge, slippers, complimentary toiletries and a hair dryer. Superior rooms also include a flat screen TV, free Wi-Fi and individual climate control. Rooms are furnished with one single bed, two single beds or one double bed. 

Suites are located on the Metropolitan floor, the top floor of this hotel, and provide more spacious accommodations. Suites include upgraded bathroom amenities, separate dining and living areas, bathrobes, a safe and humidifier rentals. 

Free Wi-Fi is available in the lobby, on the Metropolitan floor, and in Superior rooms. Wi-Fi in other guest rooms is available for an additional fee of 500 yen per stay. Parking is available on site for 1,000 yen per night, however, parking spaces are not guaranteed to be available.

Multiple restaurants and bars, including a bake shop, are located on site and room service is also available. 

Other on-site amenities include banquet and meeting space, a salon and spa, a wedding boutique, laundry service, a business centre and a fitness centre. Access to the fitness centre costs 2,100 yen, which can be paid at the front desk.

Tokyo Imperial Palace is a 40-minute ride away via transit, while the nightlife district of Roppongi is 45 minutes away by transit. Tokyo Tower and Sensō-ji, an ancient Buddhist temple, are both 54 minutes away by transit, while Rainbow Bridge is a 63-minute ride away via transit. Tokyo Disneyland is a 76-minute ride away via transit, while Mount Fuji is about 2 hours away by car.

Haneda Airport (HND) is 36 minutes away by car, or about 52 minutes by public transit. (All driving and public transit time estimates: Google Maps)
The Good
Many guests described enjoyable experiences at this hotel, among the reviews sourced for this editorial, and several aspects of the property were complimented.

Many reviewers described their rooms as clean, well maintained, comfortable and well appointed. Several guests thought that their rooms were more spacious than they expected, however some other reviewers disagreed (see below for more details).

The staff were frequently complimented for their friendly, responsive and helpful service. One guest said, "everyone I encountered spoke excellent English, and all seemed genuinely friendly."

Many guests found the location convenient for accessing the train station, shopping and restaurants.

Several reviewers appreciated the free Wi-Fi in the lobby and in some guest rooms, while a few guests thought that the room rates were reasonable. 

A few guests praised the food at the on-site restaurants.

The Bad
There were very few common concerns or complaints found for this property, among the reviews sourced for this editorial. However, several guests found their rooms small and cramped.

A couple of reviewers complained about expensive prices at the on-site restaurants.
TripAdvisor.com ranked this hotel #2 out of 51 hotels in Toshima, with an average score of 4 out of 5, from 566 reviews.

Expedia.ca gave this hotel an average score of 4.5 out of 5, with 96% of 278 guests recommending the property.

Amenities

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Hotel Metropolitan Tokyo

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Nightclubs
  • Photocopier
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Self Laundry


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Published 09.01.2015
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