OverviewThis resort property is remotely situated on the Dead Sea, among several other resorts. Offering multiple on-site children's activities, a kids' pool and babysitting services, this property is well suited for families.
Both smoking and non-smoking rooms are available. All 420 rooms include a TV with pay-per-view movies, a work desk, free Wi-Fi and wired Internet access, a hair dryer, bathrobes, a scale, a coffeemaker, a mini-bar, an iron and ironing board, a safe and individual climate control. Select rooms include a private balcony. Rooms are furnished with one king bed or one twin bed. Wheelchair-accessible rooms are available.
Rooms located on the Club Level also include a free breakfast and free evening canapes at the Club Lounge.
Free parking is available on site and pets are not permitted.
There are multiple on-site dining options. Ambrosia serves daily buffets, Burj Al Hamam serves traditional Lebanese food, the Aqua Pool Bar serves light meals and beverages at the pool area and Rabbel Lobby Lounge serves local and international cuisine. Promenade serves pastries and El Grito serves Latin American cuisine.
The on-site Thalgo Spa offers body treatments, massage, three indoor heated hydrotherapy pools and a salt water pool. On-site recreational facilities include a private beach, a fitness centre, a man-made lake, a kids' pool, a hot tub, a steam room, a kids' entertainment centre, an indoor pool, an outdoor pool and a recreation and sports court.
Other on-site amenities include a business centre, meeting rooms, catering service, live entertainment, babysitting services, same-day dry cleaning, shoe shine service, concierge services, porters and bellmen and safe deposit boxes. Shuttle services to the airport are available for an additional fee of $70 (JOD) each way.
The nearest city, Madaba, is about 45 minutes away by car and features churches, medical centres and banks. The Queen Alia International Airport (AMM) is about a 60-minute drive away. (All driving time estimates: Google Maps)
The GoodMany guests seemed to thoroughly enjoy their stays at this property and several aspects of the resort were frequently complimented.
The pool area was described as spacious and clean by many guests, while many reviewers also praised the private beach area with ample showers. Experiencing a body treatment of Dead Sea mud, while floating in the Dead Sea, seemed to be the highlight of many guests' trips.
The staff were frequently complimented for their friendly and accommodating service. One reviewer thought that the staff were the best part of the hotel.
Many guests found their rooms to be generally comfortable and several reviewers agreed that their rooms were clean, spacious and well appointed. Several guests appreciated the in-room mini-bar with complimentary drinks, while several other reviewers appreciated the free Wi-Fi.
Many reviewers praised the spectacular views of the sea and Israel from their rooms and private balconies.
Many guests praised the food and selection at the on-site buffet restaurant.
A few guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
The Bad
There were very few complaints or concerns found for this property, among the reviews sourced for this editorial. However, a few guests found that the music at the pool area was too loud and detracted from the tranquil setting of the resort.
A couple of reviewers mentioned that this hotel was in a secluded location and therefore any off-site dining required a car.
Booking.com gave this property an average score of 8 out of 10, based on 8 guest reviews.
TripAdvisor.com ranked this hotel #3 out of 8 hotels in the Dead Sea region, with an average score of 4 out of 5, from 481 reviews.
