OverviewThis hotel is situated among shops and restaurants, less than a 1-minute drive from New Patpar Ganj Road. Offering an on-site pool with a poolside bar and on-site restaurants, this property is well suited for guests who prefer a resort experience.
This property is non-smoking and all 60 rooms and suites include a flat screen TV, a coffeemaker, a hair dryer, an iron and ironing board, a mini-bar, a desk and ergonomic chair, separate living room and bedroom spaces and air conditioning. Rooms are furnished with one king bed or two twin beds.
Club rooms offer more spacious accommodations. There are also train-themed rooms featuring one king or queen bed.
Wi-Fi service and parking are both available on site.
There are two on-site restaurants. Lions of Punjab, an all-day diner, serves breakfast, lunch and dinner, while Trafalgar's is an English Pub that sometimes features live music. There is also a poolside bar.
Other on-site amenities include an outdoor pool and gardens, indoor and outdoor banquet and conference facilities, and shuttle service to the airport (DEL).
Gandhi Smriti (Gandhi's home and site of his assassination) is about a 10-minute drive away, while Lodi Gardens and Humayun's Tomb are both about 20 minutes away by car. Habitat World Convention Centre is also about 20 minutes away by car, while the Bahai Lotus Temple is a 25-minute drive away.
Laxmi Nagar Metro Station is 8 minutes away on foot, while the Indira Gandhi International Airport (DEL) is about a 40-minute drive away. (All driving time estimates: Google Maps)
The GoodReviews of this property sourced for this analysis were somewhat mixed. However, many guests found the staff to be friendly, despite some customer service deficiencies (see below for more details).
Several reviewers praised the garden and pool area and these guests mentioned that the area was well maintained and beautiful. A couple of guests thought that this location was ideal for weddings.
Several guests found their rooms spacious and clean. However, many reviewers noticed cleanliness inconsistencies, as noted below.
The Bad
There were several common concerns found for this property, among the reviews used for this analysis.
Many guests noticed cleanliness inconsistencies throughout the hotel and several reviewers described their rooms as dirty. Several guests agreed that the property in general appeared old and dated.
While the staff were frequently complimented for being friendly, several reviewers thought that the property was understaffed and not well managed.
A few guests thought that this hotel did not offer good value for the money they spent, while a couple of reviewers said that the hotel did not offer enough amenities to be considered a true resort.
There were a few other complaints found for this hotel, but these complaints seemed to result from isolated experiences.
TripAdvisor.com ranked this hotel #260 out of 560 hotels in New Delhi, with an average score of 3 out of 5, from 52 reviews.
Agoda.com gave this property an average score of out of 6 out of 10, based on 11 guest reviews.
