OverviewLocated in Mumbai's upscale and southernmost region, Cuffe Parade, and a 7-minute walk from the World Trade Centre, Vivanta by Taj - President Mumbai is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, an on-site spa and on-site dining.
This hotel has 292 air-conditioned guest rooms and suites, each offering cable TV, a DVD player, a coffee/tea maker, a minibar, an in-room safe, a desk, a bathrobe and slippers for each guest, an iron and ironing board and a hair dryer. In-room Wi-Fi is an additional INR 624 per 24 hours and wheelchair-accessible rooms are available upon request.
Hotel amenities include an outdoor pool, a spa and wellness centre, 24-hour fitness facilities, meeting/banquet space, a business centre, laundry services and free parking. The hotel also offers three on-site restaurants, a bar and a lobby-level delicatessen.
Downtown Mumbai is about a 25-minute drive northward, while the Gateway of India is a 6-minute drive northeast. The Arcade Shopping Centre is roughly a 5-minute walk west and Chhatrapati Shivaji International Airport (BOM) is a 45-minute drive north of the hotel. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and food.
Numerous reviewers praised the hotel's staff, finding them efficient, attentive, knowledgeable and polite. One guest remarked, "Everything from the greeting at arrival to room service and guest needs were taken care of. The staff were extremely thoughtful and deserve high praise".
The hotel's accommodations were the source of many compliments by guests. They were described as clean, modern, spacious, well equipped and well maintained, with comfortable beds and good AC. A few reviewers did have complaints about their rooms, however (see below).
Several lodgers enjoyed the hotel's food, which they described as excellent, tasty and very good, with large portions. One patron noted, "The best part of this hotel is the excellent Thai and Italian cuisines you can get in the Thai Pavilion or Trattoria. Both these restaurants are amongst the best in Mumbai".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the costs incurred and the rooms.
Some lodgers had complaints about the added costs they incurred while staying at the hotel. They felt the Wi-Fi should have been free, and also found the food, drink and room rates to be overpriced.
Although the majority of reviewers were pleased with their clean and modern rooms, a few guests had complaints. They described small rooms and rooms being too cold due to too much air conditioning, even when the unit was turned off.
TripAdvisor.com guest reviews ranked the hotel #
21 of 359 Mumbai (Bombay) hotels with an average rating of 4.5 out of 5 from 640 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 196 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 93% recommendation rate from 130 reviews.
